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For Companies At a Glance
- Tasks: Be the go-to person for customers, solving issues with shipping and receiving goods.
- Company: Join a well-established forwarder with a strong reputation in the industry.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference by ensuring smooth operations and happy customers.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
The predicted salary is between 28800 - 43200 £ per year.
We are working with an established forwarder who is looking to recruit an Ocean Import Customer Service Coordinator.
GENERAL PURPOSE OF THE POSITION
The Customer Service Coordinator acts as the first point of contact for the customer and resolves any problems or concerns with the receiving, storing, and shipping of goods.
Ocean Import Customer Service Coordinator in England employer: First Choice Staff
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Import Customer Service Coordinator in England
✨Tip Number 1
Make sure you know the ins and outs of ocean import processes. Brush up on your knowledge about shipping regulations and customer service best practices. This will help you stand out when discussing your experience in interviews.
✨Tip Number 2
Network like a pro! Connect with people in the logistics and shipping industry on LinkedIn. Join relevant groups and engage in discussions to show your interest and expertise. You never know who might have a lead on a job!
✨Tip Number 3
Practice your communication skills. As a Customer Service Coordinator, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to build your confidence in handling inquiries and resolving issues.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Ocean Import Customer Service Coordinator in England
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled customer queries and resolved issues in the past, especially in logistics or shipping.
Tailor Your CV and Cover Letter: Don’t just send a generic application! We love it when candidates customise their CV and cover letter to reflect the specific skills and experiences that match the Ocean Import Customer Service Coordinator role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the right fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at First Choice Staff
✨Know Your Stuff
Make sure you understand the basics of ocean import processes and customer service. Brush up on key terms and procedures related to shipping, receiving, and storing goods. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle challenges effectively.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their customer service philosophy or how they handle common challenges in ocean imports. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Personable and Professional
As the first point of contact for customers, your interpersonal skills are crucial. Practice being friendly yet professional during the interview. A warm smile and confident body language can go a long way in making a great first impression.
