At a Glance
- Tasks: Manage airfreight imports, ensuring accurate data entry and compliance with customs processes.
- Company: Join a dynamic medium-sized freight forwarder with a collaborative team.
- Benefits: Enjoy excellent benefits and a supportive work environment.
- Other info: Monday to Friday hours with opportunities for career growth.
- Why this job: Be part of a crucial role in logistics, enhancing customer experience and service delivery.
- Qualifications: Previous air import experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a medium sized freight forwarder who has an exciting opportunity for an Airfreight Import Clerk.
Responsibilities
- Ensure accurate data is entered into the system.
- Trained on Cargo Wise ready for release.
- Completes all required import paperwork, including customs work, invoicing and all other essential air import documentation.
- Review all customer booking and clearance instructions ensuring these are understood and followed.
- Provide all relevant service providers with the required information for successful service delivery.
- Ensure full understanding and strict compliance to customs processes and procedures.
- Ensure all delivery instructions are clear, concise and are provided in the correct format.
- Communicate with operations to ensure the accuracy of consignment delivery.
- Manage all consignments by obtaining the latest status information and monitoring accordingly.
- Ensure the recovery of air cargo is managed and complies with ETSF.
- Accurate inventory management of the ETSF.
- In the event of a service failure identify the root cause and take appropriate action to address ensuring the customer is kept fully informed.
- Accurate and timely management of all mandatory milestone data.
- Delivery of accurate costs within company system to alleviate potential revenue variances.
- Raising sales invoices accurately within agreed KPI timescales.
- Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.
- In-depth understanding of the airfreight product including Incoterms.
- Research and provide competitive quotations to both internal and external customers and follow to ensure a good success rate.
- Provide customer reports where required.
- Constantly consider initiatives which will enhance the customer experience.
Qualifications
- Previous Air Import experience.
- Knowledge of dealing with handling agents.
- Good experience with the ETSF.
- Good Customs experience.
- Experience arranging deliveries.
- Excellent communication skills.
- Cargo Wise experience advantage.
Work Hours
Monday to Friday, 9am – 5:30pm.
Salary
Salary depends on experience.
Benefits
Excellent benefits.
Airfreight Import Clerk in Colnbrook employer: First Choice Staff
Join a dynamic medium-sized freight forwarder that values its employees and fosters a collaborative work culture. With a focus on professional development, you will have access to excellent benefits and opportunities for growth within the airfreight sector. Located in a vibrant area, this role offers a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Airfreight Import Clerk in Colnbrook
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for an Airfreight Import Clerk role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs processes and airfreight products. Be ready to discuss your previous experience with handling agents and the ETSF, as these are key areas for the role. Show them you mean business!
✨Tip Number 3
When you get that interview, don’t just talk about your skills—show how you can enhance the customer experience. Share examples of how you've successfully managed consignments or improved service delivery in the past. We want to see your passion for the role!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team and making a difference in the airfreight world.
We think you need these skills to ace Airfreight Import Clerk in Colnbrook
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous air import experience and any relevant skills. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Show Off Your Customs Knowledge:Since customs processes are a big part of this role, include any specific experiences or training you have in this area. We love candidates who can demonstrate their understanding of customs procedures and compliance.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to delivery instructions and communication skills, so make sure your writing reflects that.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at First Choice Staff
✨Know Your Customs Inside Out
Make sure you brush up on your customs processes and procedures before the interview. Being able to discuss specific regulations and how they apply to airfreight will show that you’re not just familiar with the basics, but that you’re ready to hit the ground running.
✨Master Cargo Wise
If you have experience with Cargo Wise, be prepared to talk about it in detail. If you don’t, take some time to learn the basics. Highlighting your willingness to learn and adapt can impress the interviewer, especially since they value this software for their operations.
✨Showcase Your Communication Skills
Since the role involves liaising with various service providers and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when it comes to ensuring clarity in delivery instructions or resolving issues.
✨Demonstrate Problem-Solving Abilities
Think of a time when you faced a challenge in airfreight or logistics. Be ready to explain the situation, your thought process, and the outcome. This will help illustrate your ability to identify root causes and take action, which is crucial for managing consignments and service failures.
