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- Tasks: Manage export bookings, liaise with customers, and handle documentation for road freight.
- Company: Dynamic freight company based in Birmingham with a hybrid working model.
- Benefits: Competitive salary, flexible working, and comprehensive training provided.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Join a busy team and make an impact in the European road freight industry.
- Qualifications: Experience in export road freight and strong communication skills are preferred.
The predicted salary is between 32000 - 36000 £ per year.
Offering £32,000 - £36,000 per annum
Birmingham based - Hybrid Working
European Road Freight / Freight Forwarding / Groupage & Full Load
Seeking to recruit an EXPORT ROADFREIGHT OPERATOR to busy Freight team based in Birmingham. The role is a hybrid role offering a 2/3 days in the Birmingham based office. Our client provides Roadfreight services throughout the UK and Europe, offering Import and Export services, for Full Load, Part Load and Groupage freight. The new vacancy is in their Export division.
The day to day duties will include:
- Taking bookings and enquiries
- Obtaining rates from hauliers and network partners
- Booking freight
- Arranging collections and deliveries
- Creating running sheets and manifests
- Completing Export documentation
- Preparing Export Clearances
- Updating system and spreadsheets
- Speaking with customers via email and telephone
- Rescheduling deliveries and collections
- Liaising with the warehouse team for loading and unloading vehicles
- Billing out shipment files
The successful candidate will ideally have worked in Export European Roadfreight, possess excellent communication and customer service skills and be a team player, able to work well with colleagues, carriers/partners and customers.
Full Training on the systems and processes available for the right candidate.
Export Roadrfeight Operator in Birmingham employer: First Choice Staff
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Roadrfeight Operator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Export Roadfreight Operators and practice your answers. Show off your knowledge about the industry and the specific company you're applying to.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Export Roadfreight Operator role, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Export Roadrfeight Operator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Export European Roadfreight. We want to see how your skills match the job description, so don’t be shy about showcasing relevant roles and responsibilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to taking bookings, liaising with customers, and handling export documentation.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past interactions, we want to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at First Choice Staff
✨Know Your Freight Basics
Make sure you brush up on your knowledge of European road freight and the specific services offered by the company. Understanding terms like groupage, full load, and export documentation will show that you're serious about the role.
✨Showcase Your Communication Skills
Since the job involves liaising with customers and partners, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled customer inquiries or resolved issues, as this will highlight your ability to work well with others.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a delay in delivery or a last-minute booking change. Practise your responses to these scenarios so you can showcase your problem-solving skills and adaptability.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's operations, team dynamics, or future plans. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.