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- Tasks: Manage bookings, arrange collections, and handle export documentation for road freight.
- Company: Dynamic freight company based in Birmingham with a hybrid working model.
- Benefits: Competitive salary, flexible working, and comprehensive training provided.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a busy team and make an impact in the European road freight industry.
- Qualifications: Experience in export road freight and strong communication skills are preferred.
EXPORT ROADFREIGHT OPERATOR – EXPORTS
Offering £32,000 - £36,000 per annum
Birmingham based - Hybrid Working
European Road Freight / Freight Forwarding / Groupage & Full Load
Seeking to recruit an EXPORT ROADFREIGHT OPERATOR to busy Freight team based in Birmingham. The role is a hybrid role offering a 2/3 days in the Birmingham based office. Our client provides Roadfreight services throughout the UK and Europe, offering Import and Export services, for Full Load, Part Load and Groupage freight. The new vacancy is in their Export division.
The day to day duties will include:
- Taking bookings and enquiries
- Obtaining rates from hauliers and network partners
- Booking freight
- Arranging collections and deliveries
- Creating running sheets and manifests
- Completing Export documentation
- Preparing Export Clearances
- Updating system and spreadsheets
- Speaking with customers via email and telephone
- Rescheduling deliveries and collections
- Liaising with the warehouse team for loading and unloading vehicles
- Billing out shipment files
The successful candidate will ideally have worked in Export European Roadfreight, possess excellent communication and customer service skills and be a team player, able to work well with colleagues, carriers/partners and customers. Full training on the systems and processes available for the right candidate.
European Road Freight Operator in Birmingham employer: First Choice Staff
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Road Freight Operator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of European road freight operations. Be ready to discuss your experience with bookings, rates, and export documentation. Show them you know your stuff!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key in the freight industry.
We think you need these skills to ace European Road Freight Operator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in European Road Freight and Export operations. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy Freight team. Be sure to mention your communication skills and teamwork experience, as these are key for us.
Showcase Your Attention to Detail: In this role, accuracy is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at First Choice Staff
✨Know Your Freight Basics
Brush up on your knowledge of European road freight operations, including terms like groupage and full load. Being able to speak confidently about these concepts will show that you understand the industry and are ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a late delivery or a customer complaint. Think of examples from your past experience where you successfully navigated similar challenges, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and partners, be prepared to discuss how you effectively communicate in various situations. Share examples of how you've built relationships or resolved issues through clear communication, whether via email or phone.
✨Familiarise Yourself with Export Documentation
Understanding export documentation is crucial for this role. Take some time to research common documents used in freight forwarding, such as manifests and export clearances. This knowledge will not only impress your interviewers but also help you feel more confident during the discussion.