At a Glance
- Tasks: Manage air and road export operations while coordinating with customers and agents.
- Company: Join a forward-thinking independent freight forwarder with a commitment to excellence.
- Benefits: Career growth, recognition, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Enhance your logistics skills and make a positive impact in the industry.
- Qualifications: Experience in freight operations and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Air or Road Export Freight Clerk wanted now to join Independent Freight Forwarder, who strives by offering advanced logistics solutions, bespoke services and their experienced team committed to make a positive impact, balance the growth with the unknown challenge. Great opportunity for you to enhance your career and receive the recognition that you deserve!
Duties/responsibilities:
- Air or Road freight export operations.
- Co-ordination with customers and overseas agents.
- Door to door shipments.
- Prepare and submit export customs entries on CDS.
- Fully compliant in all freight/shipping procedures.
- Monitor ETA and advise of any changes.
- Updating customers with the status of their shipments.
- Ensuring each Customer receives all required documentation.
- Invoicing jobs in a timely manner.
- Providing excellent customer services, dealing with queries and problems.
Air/Road Export Freight Clerk employer: First Choice Staff
Join our dynamic team at an Independent Freight Forwarder, where we prioritise employee growth and foster a collaborative work culture. With a focus on advanced logistics solutions and bespoke services, we offer competitive benefits and the opportunity to make a meaningful impact in the freight industry. Located in a vibrant area, our company provides a supportive environment that encourages professional development and recognises your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Air/Road Export Freight Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of air and road export operations. Be ready to discuss how you can handle customs entries and ensure compliance, as these are key in this role.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've dealt with queries and resolved problems in the past. This will highlight your ability to keep clients happy and informed.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can contribute to our team. Plus, it’s a great way to get noticed directly by us!
We think you need these skills to ace Air/Road Export Freight Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in air or road export operations. We want to see how you've coordinated with customers and overseas agents, so don’t hold back on those details!
Showcase Your Skills:When writing your cover letter, emphasise your knowledge of customs entries and compliance with freight/shipping procedures. We love seeing candidates who understand the nitty-gritty of the job!
Be Personable:Remember, we’re looking for someone who can provide excellent customer service. Share examples of how you’ve dealt with queries and resolved problems in the past. It’ll help us see your potential fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at First Choice Staff
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air and road export operations. Understand the key terms and processes involved, like customs entries and door-to-door shipments. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you dealt with queries or resolved problems effectively. This will highlight your ability to handle the demands of the job.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to freight forwarding. For instance, how would you handle a shipment delay? Practising your responses to these types of questions can help you demonstrate your problem-solving skills and adaptability.
✨Familiarise Yourself with Compliance Procedures
Since compliance is crucial in freight operations, make sure you understand the relevant regulations and procedures. Being able to discuss how you ensure compliance in your work will impress the interviewers and show that you take the responsibilities of the role seriously.
