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- Tasks: Build relationships and manage aerospace shipments from start to finish.
- Company: Join a leading Aerospace team in Heathrow, focused on logistics solutions.
- Benefits: Enjoy a 4 on 4 off night shift schedule with competitive pay.
- Why this job: Be part of a dynamic team that ensures critical components reach their destination safely.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Work nights from 7pm to 7am, perfect for those who thrive in a unique schedule.
The predicted salary is between 30000 - 42000 £ per year.
We have a great opportunity for an AOG – Customer Relationship Clerk to join our clients Aerospace team in Heathrow. This role will be working 4 on 4 off with shift pattern of 7pm to 7am. The Aerospace team provides individual solutions for the aerospace customers transport and logistics needs, ensuring critical components reach their destination safely and efficiently. Your role would involve building close relationships with all Customers, Company offices, Overseas agents and Service providers. End to End responsibility for handling and coordination of both import and export aerospace shipments. Monitor customer shipments in order to provide proactive updates to customers and to problem solve in anticipation of a customer complaint. Document, investigate and conduct root cause analysis on any deviations using company systems. Pro-actively advise and consult Customers to ensure satisfaction. Assisting customers as well as colleagues with their enquiries and have a proactive response & ensure communi…
AOG - Customer Relationship Clerk 4on 4off nights 7pm to 7am employer: First Choice Staff Careers
Contact Detail:
First Choice Staff Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AOG - Customer Relationship Clerk 4on 4off nights 7pm to 7am
✨Tip Number 1
Familiarize yourself with the aerospace industry and its logistics processes. Understanding the specific challenges and requirements of aerospace shipments will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Highlight your customer service skills and any experience you have in building relationships with clients. This role emphasizes close collaboration with customers, so showcasing your ability to communicate effectively is key.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Since the role involves anticipating customer complaints and providing proactive solutions, be ready to share examples of how you've successfully resolved issues in the past.
✨Tip Number 4
Research the company’s values and mission. Aligning your personal values with those of the company can demonstrate your commitment and fit for the team, making you a more attractive candidate.
We think you need these skills to ace AOG - Customer Relationship Clerk 4on 4off nights 7pm to 7am
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the AOG - Customer Relationship Clerk position. Understand the key responsibilities, such as building relationships with customers and handling aerospace shipments, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, logistics, or the aerospace industry. Use specific examples that demonstrate your ability to manage customer relationships and problem-solve effectively.
Showcase Communication Skills: Since the role involves close communication with customers and colleagues, highlight your communication skills. Provide examples of how you've successfully managed customer inquiries or resolved issues in past roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's needs and how you can contribute to their success. Mention your proactive approach to customer service and your ability to handle logistics challenges.
How to prepare for a job interview at First Choice Staff Careers
✨Understand the Aerospace Industry
Make sure to familiarize yourself with the aerospace sector, especially regarding transport and logistics. Knowing key terms and current trends will help you impress during the interview.
✨Showcase Your Customer Relationship Skills
Prepare examples from your past experiences where you successfully built relationships with customers or resolved complaints. Highlight your proactive approach to customer service.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarize Yourself with Company Systems
Research the systems and tools commonly used in the logistics and aerospace industries. Showing that you have a basic understanding of these systems can set you apart from other candidates.
