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- Tasks: Answer and transfer calls, assist staff and patients, and ensure smooth hospital operations.
- Company: Daisy Hill Hospital, a vital healthcare provider in Newry.
- Benefits: Competitive pay, weekly earnings, annual leave, and immediate start.
- Why this job: Be the first point of contact and make a real difference in patient care.
- Qualifications: Experience handling high call volumes and flexibility for various shifts.
- Other info: Join a supportive team and enjoy enhanced pay rates for unsocial hours.
The predicted salary is between 10 - 15 £ per hour.
A new opportunity has arisen for a Switchboard Operator at Daisy Hill Hospital Newry. This is initially a 3-month temporary role, working 20-25 hours per week between the hours of 9:00am–5:00pm. This will only be until full training is provided. Once fully trained, the role will move to a full shift rota including nights, weekends, and bank holidays, with hours potentially increasing to 30 per week and enhanced rates applying.
Standard hours: Monday–Friday 6:00am–8:00pm £12.51 per hour
Unsocial hours: Monday–Friday 8:00pm–6:00am & Saturdays £17.22 per hour
Sunday & Public Holidays – £22.34 per hour
The successful candidate will answer and transfer incoming calls efficiently, act as the hospital’s first point of contact during night hours, and assist staff, patients, and visitors with enquiries. This is an ideal role for someone who thrives in a fast-paced environment and wants to play a key role in keeping hospital operations running smoothly.
What We Need From You:
- Previous experience in a similar role handling a large volume of incoming calls.
- An ability to work a variety of shifts including nights, weekends, and bank holidays.
What We Will Offer You:
- Immediate start
- Be an essential part of the hospital team, supporting staff and patients overnight
- Weekly pay
- Annual Leave
The Next Steps:
- Contact Beth Wright at First Choice Selection Services
- Apply via the link
First Choice is an equal opportunities employer.
Switchboard Operator – Newry employer: First Choice Selection Services
Contact Detail:
First Choice Selection Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Operator – Newry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Switchboard Operator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to handling calls and managing enquiries. We suggest role-playing with a mate to get comfortable with your responses and show off your communication skills.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about being part of the hospital team and how you can contribute to keeping operations running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to jump into roles like this one.
We think you need these skills to ace Switchboard Operator – Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with handling calls and working in fast-paced environments. We want to see how your skills match the role of a Switchboard Operator!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can contribute to keeping hospital operations running smoothly.
Show Off Your Availability: Since this role involves various shifts, be clear about your availability in your application. We need someone who can handle nights, weekends, and bank holidays!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting opportunity.
How to prepare for a job interview at First Choice Selection Services
✨Know the Role Inside Out
Before your interview, make sure you understand what a Switchboard Operator does at Daisy Hill Hospital. Familiarise yourself with the responsibilities, especially handling incoming calls and assisting staff and patients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Switchboard Operator, communication is key. Prepare examples of how you've effectively handled calls in previous roles. Think about times when you resolved issues or provided excellent customer service, as this will show you're ready to be the first point of contact.
✨Be Ready for Shift Work Questions
Since the role involves various shifts, including nights and weekends, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to different schedules, as this is crucial for the hospital's operations.
✨Practice Common Interview Questions
Anticipate questions like 'How do you handle stressful situations?' or 'Can you give an example of a time you dealt with a difficult caller?'. Practising your responses will help you feel more confident and articulate during the interview.
