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- Tasks: Coordinate aftercare services, respond to client enquiries, and schedule appointments with engineers.
- Company: Join McGuiness Mechanical Engineering in their Newry branch for a dynamic role.
- Benefits: Earn £13.50 per hour, enjoy weekly pay, paid annual leave, and pension scheme.
- Other info: Temporary position with potential for extension; great opportunity for career growth.
- Why this job: Make a difference by ensuring client satisfaction and building strong relationships.
- Qualifications: 4 GCSEs at grade C or above, including English and Maths, plus customer service experience.
The predicted salary is between 28000 - 28000 £ per year.
We are seeking an aftercare and Service Coordinator to work with our client McGuiness Mechanical Engineering, in their Newry Branch. This post is a temporary position, initially required for a period of 3 weeks covering sickness, with the possibility of extension. Working hours will be Monday to Thursday 08:30 to 17:00 and 08:30 to 15:30 on Fridays, and will be paid at £13.50 per hour.
The main duties of this role are to:
- Provide prompt and effective responses to client enquiries, addressing concerns and offering clear guidance on aftercare and servicing options.
- Offer ongoing support to clients throughout the aftercare period, ensuring post-purchase satisfaction and timely resolution of issues.
- Maintain positive, professional relationships with clients, service providers, and internal teams to support efficient aftercare operations.
- Schedule and coordinate aftercare and servicing appointments with engineers to ensure timely and effective service delivery.
What We Need From You:
- 4 GCSEs all grade C or above to include English and Maths.
- 1 year experience in administration or customer service.
- Competent in the use of Microsoft Office.
What We Will Offer You:
- Weekly pay.
- Paid annual leave.
- Inclusion into our company pension scheme.
The Next Steps:
Contact Jonny Bill at First Choice Selection Services. Apply via the link. First Choice is an equal opportunities employer.
Aftercare and Service Coordinator Newry employer: First Choice Selection Services Ltd
Contact Detail:
First Choice Selection Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare and Service Coordinator Newry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at McGuiness Mechanical Engineering. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for aftercare and service roles. We recommend practising your responses with a friend or in front of the mirror to boost your confidence and ensure you come across as knowledgeable and enthusiastic.
✨Tip Number 3
Showcase your customer service skills during the interview. Think of specific examples where you’ve gone above and beyond for a client. This will demonstrate your ability to maintain positive relationships and provide excellent aftercare support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in aftercare services.
We think you need these skills to ace Aftercare and Service Coordinator Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Aftercare and Service Coordinator role. Be sure to mention your ability to maintain positive relationships and provide excellent support.
Showcase Your Microsoft Office Skills: Since being competent in Microsoft Office is a must, make sure to mention any specific tools or software you’ve used. We love seeing examples of how you’ve used these skills in previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at First Choice Selection Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Aftercare and Service Coordinator role. Familiarise yourself with McGuiness Mechanical Engineering's services and how they handle client enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves client interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you resolved issues or improved client satisfaction. This will demonstrate your ability to maintain positive relationships and provide effective aftercare.
✨Brush Up on Microsoft Office
As the job requires competence in Microsoft Office, make sure you're comfortable using tools like Excel for scheduling and Word for documentation. If you can, practice creating a simple spreadsheet or document to showcase your skills during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the aftercare process, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.