At a Glance
- Tasks: Provide excellent customer service and manage queries at the Irish Linen Centre & Lisburn Museum.
- Company: Join the Lisburn City Council and be part of a vibrant community.
- Benefits: Earn £13.69 per hour with weekly pay and potential for extension.
- Other info: Full-time hours with a rotating schedule and opportunities for growth.
- Why this job: Kickstart your career in a dynamic public sector role with great experience.
- Qualifications: 1 year of customer service experience and 5 GCSEs including Maths and English.
The predicted salary is between 13.69 - 13.69 £ per hour.
Do you have great customer service skills?
Are you looking for your next career opportunity?
Look no further as we are recruiting on behalf of the Lisburn City Council for a Receptionistto work at Irish Linen Centre & Lisburn Museum .
Initially this role will be for 3 months on a temporary basis with the possibility of an extension based on performance.
Full-time hours are available rotating bi weekly.
One week will be Monday to Friday and the following Tuesday to Saturday, 9am until 5pm.
The hourly rate is £13.69 per hour.
The main duties will include dealing with members of the public in person, handling telephone queries, operating computerised booking systems, word processing and administration duties.
The successful candidate will also be responsible for handling and selling Museum stock, stock control and dealing with cash and card payments.
Apply today and do not miss this great opportunity to work with the Lisburn City Council!
What We Need From You - 1 year experience in a customer service/receptionist environment - X5 GCSEs grade A-C including Math and English - Must be computer literate What We Will Offer You - Weekly pay - Opportunity to work in the public sector The Next Steps - Contact Ciaran Kearney on at First Choice Belfast - Apply via the link First Choice is an equal opportunities employer ADZN1_NI41bf1e1f-b16b-4260-a40a-17c77a06fd15
Receptionist - Lisburn City Council employer: First Choice Selection Services Ltd
First Choice is an excellent employer, offering a supportive work environment at Holywell Hospital where you can make a meaningful impact in the healthcare sector. With competitive pay, immediate start opportunities, and free parking, we prioritise employee satisfaction and growth, ensuring that our team members thrive in their roles while contributing to effective patient care.
Contact Details:
First Choice Selection Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Lisburn City Council
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like First Choice Selection Services Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like First Choice Selection Services Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist - Lisburn City Council
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to First Choice Selection Services Ltd.
How to prepare for a job interview at First Choice Selection Services Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in First Choice Selection Services Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services First Choice Selection Services Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
