At a Glance
- Tasks: Be the friendly face of our Day Centre, managing calls and welcoming visitors.
- Company: Join First Choice within the Southern Health and Social Care Trust.
- Benefits: Enjoy weekly pay, 28 days holiday, and a pension scheme.
- Other info: Part-time role with potential for extension and growth opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: GCSEs in English or NVQ Level 2 in Administration required.
The predicted salary is between 12.71 - 12.71 £ per hour.
First Choice are currently recruiting a receptionist to work within the Southern Health and Social Care Trust, at their Derriaghy Day Centre Site. This is a part time temporary post, covering 18.75 hours per week, initially required for a one month period, with the possibility of extension. Hours of work will be: Monday - Thursday 9am - 12:45pm, Friday 9am - 12:30pm.
Pay Rate: £12.71 Per Hour
The successful candidate for this role must display excellent written and verbal communication skills and have a friendly outgoing demeanor.
Main duties will be to:
- Provide a professional, welcoming, and courteous reception service as the first point of contact for service users, visitors, families, healthcare professionals, and external agencies.
- Manage incoming telephone calls, emails, and face-to-face enquiries, ensuring accurate information is provided or queries are directed to the appropriate member of staff.
- Maintain the reception area to a high standard, ensuring it is organised, secure, and presents a positive image of the Day Centre.
- Register visitors in accordance with safeguarding, security, and organisational procedures, ensuring compliance with confidentiality requirements.
- Schedule appointments, meetings, transport arrangements, and room bookings using electronic and manual diary systems.
What We Need From You:
- 4 GCSEs Grades A-C to include English Language OR NVQ Level 2 in Administration (or equivalent qualification).
- 1 years administrative/reception experience.
- Experience in using Microsoft WORD/EXCEL/OUTLOOK or equivalent packages.
- Willingness to undertake an Enhanced Access NI Check.
What We Will Offer You:
- Opportunity to work in the public sector.
- A minimum of 28 days paid holiday (pro rata).
- Weekly Pay.
- Inclusion into our company pension scheme.
The Next Steps:
Contact Jonny Bill or Ciaran Kearney at First Choice Belfast. Apply via the link. First Choice is an equal opportunities employer.
Receptionist - Derriaghy Day Centre JBLE1_NI in Belfast employer: First Choice Selection Services Ltd
First Choice is an excellent employer, offering a supportive work environment at Holywell Hospital where you can make a meaningful impact in the healthcare sector. With competitive pay, immediate start opportunities, and free parking, we prioritise employee satisfaction and growth, ensuring that our team members thrive in their roles while contributing to effective patient care.
Contact Details:
First Choice Selection Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Derriaghy Day Centre JBLE1_NI in Belfast
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like First Choice Selection Services Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at First Choice Selection Services Ltd and let us see your personality shine through!
We think you need these skills to ace Receptionist - Derriaghy Day Centre JBLE1_NI in Belfast
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and First Choice Selection Services Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about First Choice Selection Services Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at First Choice Selection Services Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress First Choice Selection Services Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which First Choice Selection Services Ltd will surely appreciate.
