At a Glance
- Tasks: Provide first-line technical support and troubleshoot ICT systems for the Northern Ireland Ambulance Service.
- Company: Join a vital public sector team at the Northern Ireland Ambulance Service Headquarters.
- Benefits: Weekly pay, paid holidays, parking, and a pension fund.
- Other info: Full-time role with potential for extension based on performance.
- Why this job: Make a difference in healthcare by supporting essential IT systems.
- Qualifications: Degree in ICT or equivalent experience in network equipment installation and support.
The predicted salary is between 33000 - 35000 € per year.
ICT Technician urgently required to join the team at the Northern Ireland Ambulance Service Headquarters based in Knockbracken Healthcare Park, Belfast. This is a full-time position working Monday to Friday between 9am - 5pm with an hourly pay rate of £15.88. Initially, this role will be for 3 months on a temporary basis with the possibility of an extension based on job performance.
The main duties will include:
- Providing technical end user support and undertaking complex fault diagnosis and resolution for a full range of ICT Systems.
- Undertaking routine maintenance and fault analysis, diagnosis.
- Undertaking regular site visits for the deployment, reconfiguration, maintenance and emergency repair of IT and Telephony equipment.
- Assisting in the installation, testing, repair and maintenance of all new and existing hardware and software applications.
What We Need From You:
- University degree or equivalent in ICT discipline subject with a minimum of 1 year experience or four years plus experience without degree or equivalent in the installation and support of a full range of network-based computer equipment, such as personal computers, printers and data switches.
- Experience troubleshooting and configuration of devices such as Hubs, Switches and Routers.
- Working knowledge and experience of Help Desk Management Systems and Internet Portal Systems and Technologies.
- Must hold a full UK driving licence and access to own vehicle.
What We Will Offer You:
- Weekly pay.
- Opportunity to work in the public sector.
The Next Steps:
Contact Ciaran Kearney at First Choice Belfast. Email your CV via the link.
Skills: ICT Technical Support
Benefits: Paid Holidays, Parking, Pension Fund
IT Technician - First Line Technical Support in Belfast employer: First Choice Selection Services Ltd
Join the Northern Ireland Ambulance Service as an IT Technician and be part of a dedicated team that plays a crucial role in supporting healthcare services. With a focus on employee growth, you will benefit from weekly pay, paid holidays, and a pension fund, all while working in a supportive public sector environment that values your contributions. Located in the serene Knockbracken Healthcare Park, Belfast, this role offers a unique opportunity to make a meaningful impact in the community while developing your technical skills.
Contact Detail:
First Choice Selection Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - First Line Technical Support in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about openings at the Northern Ireland Ambulance Service. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with troubleshooting and configuring devices like Hubs, Switches, and Routers. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during interviews. Share specific examples of how you’ve tackled complex faults in the past. This will show that you’re not just technically savvy but also a proactive thinker!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace IT Technician - First Line Technical Support in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in ICT and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting and maintenance expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Technician role. Share specific examples of your past experiences that relate to the duties mentioned in the job description.
Show Off Your Technical Skills:When filling out your application, make sure to mention any specific technologies or systems you’ve worked with, like Help Desk Management Systems or network devices. We love seeing candidates who are tech-savvy and ready to tackle challenges!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at First Choice Selection Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around ICT systems, troubleshooting, and configuration of devices like hubs, switches, and routers. Be ready to discuss specific examples from your experience where you've successfully diagnosed and resolved issues.
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've tackled complex faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to think on your feet.
✨Familiarise Yourself with Help Desk Systems
Since experience with Help Desk Management Systems is crucial, make sure you can talk about any systems you've used before. If you have experience with Internet Portal Systems, be ready to explain how you've utilised them to improve user support.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you'd handle a specific technical issue or how you'd prioritise tasks. Practising these scenarios beforehand will help you feel more confident and prepared.
