At a Glance
- Tasks: Provide technical support and troubleshoot ICT systems for the Northern Ireland Ambulance Service.
- Company: Join a vital public sector team at the Northern Ireland Ambulance Service Headquarters.
- Benefits: Weekly pay, paid holidays, parking, and a pension fund.
- Other info: Full-time role with potential for extension based on performance.
- Why this job: Make a difference in healthcare while gaining valuable IT experience.
- Qualifications: Degree in ICT or equivalent experience in network equipment installation and support.
The predicted salary is between 33000 - 34000 € per year.
ICT Technician urgently required to join the team at the Northern Ireland Ambulance Service Headquarters based in Knockbracken Healthcare Park, Belfast. This is a full-time position working Monday to Friday between 9am - 5pm with an hourly pay rate of £15.88. Initially, this role will be for 3 months on a temporary basis with the possibility of an extension based on job performance.
The main duties will include:
- Providing technical end user support and undertaking complex fault diagnosis and resolution for a full range of ICT Systems.
- Undertaking routine maintenance and fault analysis, diagnosis.
- Undertaking regular site visits for the deployment, reconfiguration, maintenance and emergency repair of IT and Telephony equipment.
- Assisting in the installation, testing, repair and maintenance of all new and existing hardware and software applications.
What We Need From You:
- University degree or equivalent in ICT discipline subject with a minimum of 1 year experience or four years plus experience without degree or equivalent in the installation and support of a full range of network-based computer equipment, such as personal computers, printers and data switches.
- Experience troubleshooting and configuration of devices such as Hubs, Switches and Routers.
- Working knowledge and experience of Help Desk Management Systems and Internet Portal Systems and Technologies.
- Must hold a full UK driving licence and access to own vehicle.
What We Will Offer You:
- Weekly pay.
- Opportunity to work in the public sector.
The Next Steps:
Contact Ciaran Kearney at First Choice Belfast. Email your CV via the link.
Skills: ICT Technical Support
Benefits: Paid Holidays, Parking, Pension Fund.
IT Helpdesk Technician (Temporary) in Belfast employer: First Choice Selection Services Ltd
Join the Northern Ireland Ambulance Service as an IT Helpdesk Technician and be part of a dedicated team that plays a crucial role in supporting healthcare services. With a focus on employee growth, you will benefit from weekly pay, paid holidays, and a pension fund, all while working in a supportive public sector environment that values your contributions. Located in the vibrant Knockbracken Healthcare Park, Belfast, this role offers a unique opportunity to make a meaningful impact in the community while developing your technical skills.
Contact Detail:
First Choice Selection Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk Technician (Temporary) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at the Northern Ireland Ambulance Service. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with ICT systems and troubleshooting. We want you to shine when they ask about your past projects!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being an IT Helpdesk Technician isn’t just about tech knowledge; communication is key. Be ready to demonstrate how you handle user frustrations and provide support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace IT Helpdesk Technician (Temporary) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in ICT support and fault diagnosis. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Helpdesk Technician role. Share specific examples of your past experiences that relate to the duties listed in the job description.
Show Off Your Technical Skills:When filling out your application, make sure to mention your experience with network-based equipment and Help Desk Management Systems. We love seeing candidates who can troubleshoot and configure devices like pros!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Northern Ireland Ambulance Service.
How to prepare for a job interview at First Choice Selection Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ICT systems. Be prepared to discuss your experience with troubleshooting, configuration of devices like hubs and switches, and any help desk management systems you've used. This will show that you're not just familiar with the theory but can apply it practically.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've diagnosed and resolved complex faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you convey your thought process clearly and effectively.
✨Demonstrate Your Communication Skills
As an IT Helpdesk Technician, you'll need to communicate technical information to non-technical users. Practice explaining complex concepts in simple terms. This will not only highlight your technical expertise but also your ability to connect with end users, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of challenges they face, or the tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
