At a Glance
- Tasks: Provide technical support and troubleshoot ICT systems for the Northern Ireland Ambulance Service.
- Company: Join a vital public service team making a difference in healthcare.
- Benefits: Weekly pay, paid holidays, pension fund, and parking.
- Other info: Full-time role with potential for extension based on performance.
- Why this job: Gain hands-on experience while supporting essential services in your community.
- Qualifications: Degree in ICT or equivalent experience in network equipment support.
The predicted salary is between 33000 - 34000 € per year.
ICT Technician urgently required to join the team at the Northern Ireland Ambulance Service Headquarters based in Knockbracken Healthcare Park, Belfast. This is a full-time position working Monday to Friday between 9am - 5pm with an hourly pay rate of £15.88. Initially this role will be for 3 months on a temporary basis with the possibility of an extension based on job performance.
The main duties will include:
- Providing technical end user support and undertaking complex fault diagnosis and resolution for a full range of ICT Systems.
- Undertaking routine maintenance and fault analysis, diagnosis.
- Conducting regular site visits for the deployment, reconfiguration, maintenance and emergency repair of IT and Telephony equipment.
- Assisting in the installation, testing, repair and maintenance of all new and existing hardware and software applications.
What We Need From You:
- University degree or equivalent in ICT discipline subject with a minimum of 1 year experience or four years plus experience without degree or equivalent in the installation and support of a full range of network based computer equipment, such as personal computers, printers and data switches.
- Experience troubleshooting and configuration of devices such as Hubs, Switches and Routers.
- Working knowledge and experience of Help Desk Management Systems and Internet Portal Systems and Technologies.
- Must hold a full UK driving licence and have access to own vehicle.
What We Will Offer You:
- Weekly pay.
- Opportunity to work in the public sector.
The Next Steps:
Contact Ciaran Kearney at First Choice Belfast. Email your CV via the link.
Skills: ICT Technical Support
Benefits: Paid Holidays, Parking, Pension Fund.
IT Helpdesk Technician M/F in Belfast employer: First Choice Selection Services Ltd
The Northern Ireland Ambulance Service offers a rewarding opportunity for IT Helpdesk Technicians to contribute to the vital public sector, providing essential support within a collaborative and dynamic work environment. With a focus on employee growth, you will benefit from weekly pay, paid holidays, and a pension fund, all while working in the scenic surroundings of Knockbracken Healthcare Park, Belfast. Join us to make a meaningful impact while advancing your career in ICT.
Contact Detail:
First Choice Selection Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Helpdesk Technician M/F in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at the Northern Ireland Ambulance Service. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with ICT systems and troubleshooting. We want you to shine when they ask about your past projects!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being an IT Helpdesk Technician isn’t just about tech knowledge; communication is key. Practice explaining complex issues in simple terms, as you'll need to help users who may not be tech-savvy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to hit that apply button!
We think you need these skills to ace IT Helpdesk Technician M/F in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in ICT and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting and maintenance expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Helpdesk Technician role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in the past. We’re looking for someone who can diagnose and resolve problems efficiently, so share those success stories that demonstrate your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at First Choice Selection Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ICT systems. Be prepared to discuss your experience with troubleshooting, configuration of devices like hubs and switches, and any help desk management systems you've used. This will show that you're not just familiar with the theory but can apply it practically.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've diagnosed and resolved complex faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you convey your thought process clearly and effectively.
✨Demonstrate Your Communication Skills
As an IT Helpdesk Technician, you'll need to communicate technical information to non-technical users. Practice explaining complex concepts in simple terms. This will not only highlight your technical expertise but also your ability to connect with end users, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of ICT systems you'll be working with, and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
