At a Glance
- Tasks: Manage patient appointments and provide compassionate support to patients.
- Company: Join the South Eastern Health and Social Care Trust at Ulster Hospital.
- Benefits: Weekly pay, company pension, and public sector experience.
- Other info: Full-time temporary role with potential for extension.
- Why this job: Make a difference in healthcare while developing your organisational skills.
- Qualifications: 4 GCSEs including English and Maths, plus 1 year of secretarial experience.
First Choice are currently recruiting a clerical officer on behalf of the South Eastern Health and Social Care Trust, to work within the Appointments Office at the Ulster Hospital. This is a full-time temporary post, initially required for 3 months, with the possibility of extension. Working hours will be Monday - Friday 9am - 5pm. Pay rate: £12.75 per hour.
The successful candidate must be able to display excellent organisational and communication skills, and display a strong ability to work both independently and as part of a team.
Main Duties:- Manage patient appointment scheduling, ensuring clinics are efficiently organised and waiting times minimised.
- Process appointment bookings, cancellations and rescheduling requests using hospital patient administration systems.
- Handle patient enquiries via telephone and face-to-face, providing clear, professional and compassionate support.
- Maintain accurate and up-to-date patient records in line with NHS data protection and confidentiality requirements.
- Coordinate with clinical staff and departments to ensure appointment availability and smooth clinic operations.
- Monitor appointment lists and waiting lists, ensuring priority cases are identified and managed appropriately.
- 4 GCSEs all grade C or above to include English and Maths
- 1 year Secretary experience (minute taking/diary management and coordinating meetings)
- Experience using Microsoft Office
- Weekly pay
- Company pension
- Opportunity to work in the Public Sector
- Contact Jonny Bill in our Bangor Office
- Apply via the link
First Choice is an equal opportunities employer.
Clerical Officer Ulster Hospital in Belfast employer: First Choice Selection Services Ltd
First Choice is an excellent employer, offering a supportive work environment within the South Eastern Health and Social Care Trust at the Ulster Hospital. Employees benefit from weekly pay, a company pension, and the opportunity to contribute to meaningful public sector work, all while developing their skills in a collaborative team setting. With a focus on employee growth and a commitment to equal opportunities, First Choice ensures that every team member feels valued and empowered in their role.
Contact Details:
First Choice Selection Services Ltd Recruitment Team
