At a Glance
- Tasks: Support the Complaints Department by processing enquiries and maintaining accurate records.
- Company: First Choice, a supportive workplace in Antrim.
- Benefits: Immediate start, competitive pay, and full-time hours.
- Other info: Opportunity for long-term employment with a dynamic team.
- Why this job: Gain valuable admin experience while making a difference in service user feedback.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 14.06 - 14.06 £ per hour.
First Choice are currently recruiting for an Administrative Officer to join the Complaints Department in Antrim. This is a full-time position working Monday to Friday, 9:00am to 5:00pm, with a pay rate of £14.06 per hour. We can offer an immediate start for this role and it is expected to last around 3 months.
The successful candidate will support the effective handling and processing of complaints and enquiries in line with the Service User Feedback Policy and Procedure. Duties will include:
- Processing complaints and enquiries
- Maintaining accurate records on the Datix database
- Monitoring responses
- Supporting complaint investigations
Applicants should have:
- Previous administrative experience
- Strong organisational and time management skills
- Excellent attention to detail
- Effective communication skills, both written and verbal
- Ability to work independently and manage competing priorities
- Proficient in Microsoft Office and database systems
- Experience handling confidential information appropriately
What We Will Offer You:
- Immediate start
- Full time employment for a long term, temporary assignment
- Competitive pay rate of £14.06
Admin Support - Band 4 employer: First Choice Selection Services Ltd
First Choice is an exceptional employer, offering a supportive work environment in Antrim where you can make a meaningful impact by assisting in the effective handling of complaints. With a focus on employee growth and development, we provide opportunities for skill enhancement while ensuring a competitive pay rate and a structured work schedule that promotes work-life balance. Join us to be part of a dedicated team committed to delivering excellent service and fostering a culture of professionalism and respect.
Contact Details:
First Choice Selection Services Ltd Recruitment Team
