At a Glance
- Tasks: Manage calls, maintain databases, and support a busy office environment.
- Company: Established private company in Draperstown with a supportive culture.
- Benefits: £12.80 per hour, free parking, and potential for a four-day work week.
- Other info: Equal opportunities employer with a focus on career growth.
- Why this job: Join a dynamic team and develop your skills in a professional setting.
- Qualifications: GCSEs in maths and English, plus 1 year of office experience.
The predicted salary is between 12.8 - 12.8 £ per hour.
We are currently recruiting for a Receptionist / Office Administrator on behalf of a well-established private company based in Draperstown. This is an excellent permanent opportunity for a professional, organised and customer-focused individual looking to join a busy and supportive office environment.
The position offers working hours of Monday to Thursday, 9.00am - 5.30pm, and Friday, 9.00am - 5.00pm. Hourly rate of £12.80 subject to experience. For the right candidate, there is also the option of a four-day working week.
Key Responsibilities:- Processing telephone calls and directing enquiries
- Record, analyse, report and administer according to systems and requirements.
- Maintain sub-contractor insurance database, requesting insurances and updating system, maintaining DVLNI vehicle tax requirements, Vehicle tax payments, MOT bookings etc.
- Communicate, liaise and negotiate internally and externally to facilitate the development of profitable business and sustainable relationships.
- Attend training to develop relevant knowledge, techniques and skills.
- Complete other work deemed important or allocated by the Office Manager within reason.
- GCSE/ equivalent in mathematics and English
- At least 1 years experience in office role
- Experience using various IT systems
- £12.80 Per Hour subject to experience
- Free parking
Contact Ruth Minford or Sarah OHagan. Email your CV to us. First Choice is an equal opportunities employer.
Skills:- Reception desk
- Maintain database
- Admin
Receptionist in Magherafelt employer: First Choice Selection Services Limited
Join a well-established private company in Draperstown as a Receptionist/Office Administrator, where you will thrive in a supportive and dynamic office environment. With a focus on employee growth, we offer flexible working options, including the possibility of a four-day week, alongside competitive pay and free parking. Our commitment to professional development ensures that you will have the opportunity to enhance your skills while contributing to a collaborative team culture.
Contact Details:
First Choice Selection Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Magherafelt
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at First Choice Selection Services Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like First Choice Selection Services Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Magherafelt
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to First Choice Selection Services Limited:Your cover letter is your chance to shine! Tell us why you want to work at First Choice Selection Services Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at First Choice Selection Services Limited!
How to prepare for a job interview at First Choice Selection Services Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
