At a Glance
- Tasks: Process complaints and enquiries, maintain records on the Datix database.
- Company: First Choice is recruiting for an Administrative Officer in Antrim's Complaints Department.
- Benefits: Immediate start with a competitive pay rate of £14.06 per hour.
- Other info: Full-time position, Monday to Friday, lasting around 3 months.
- Why this job: Join a vital team handling service user feedback effectively.
- Qualifications: Previous administrative experience and proficiency in Microsoft Office required.
The predicted salary is between 14.06 - 14.06 £ per hour.
First Choice are currently recruiting for an Administrative Officer to join the Complaints Department in Antrim. This is a full-time position working Monday to Friday, 9:00am to 5:00pm, with a pay rate of £14.06 per hour. We can offer an immediate start for this role and it is expected to last around 3 months.
The successful candidate will support the effective handling and processing of complaints and enquiries in line with the Service User Feedback Policy and Procedure. Duties will include:
- Processing complaints and enquiries
- Maintaining accurate records on the Datix database
- Monitoring responses
- Supporting complaint investigations
Applicants should have:
- Previous administrative experience
- Strong communication and organisational skills
- Excellent attention to detail
- The ability to handle confidential information professionally
Essential Skills
- Previous administrative experience
- Strong organisational and time management skills
- Excellent attention to detail
- Effective communication skills, both written and verbal
- Ability to work independently and manage competing priorities
- Proficient in Microsoft Office and database systems
- Experience handling confidential information appropriately
What we will offer you:
- Immediate start
- Full time employment for a long term, temporary assignment
- Competitive pay rate of £14.06
Contact Ruth Minford or Sarah OHagan for more information. Email your CV to apply.
First Choice is an equal opportunities employer.
Admin Support - band 4 TLNT1_NI employer: First Choice Selection Services Limited
First Choice offers immediate starts and competitive pay in Antrim. The Complaints Department values effective communication and attention to detail, ensuring a supportive environment for service user feedback management.
Contact Details:
First Choice Selection Services Limited Recruitment Team
