At a Glance
- Tasks: Process sales orders and provide top-notch customer service in a dynamic engineering environment.
- Company: Established engineering business in Cheltenham with a focus on growth and innovation.
- Benefits: Competitive salary, bonuses, 25 days holiday, and a supportive work culture.
- Other info: Flexible hours and opportunities for career development in a thriving company.
- Why this job: Join a motivated team and build strong relationships while making a real impact.
- Qualifications: Experience with Sage 50, excellent communication, and organisational skills required.
Customer Service and Sales Administrator c£28K We are recruiting for an experienced Sales Order Processor to join an established and growing engineering business based in Cheltenham.
The company manufacture specialist equipment, and they have an immediate requirement for a driven and motivated administrator with exceptional customer service skills to join the team.
About the role As our Customer Service & Sales Administrator working within our sales administration team, you will be helping to provide excellent service to customers.
Providing an efficient response to incoming customer enquiries and orders, in turn, building a rapport and credibility with our existing customers and new.
- General administration tasks as follows: Key responsibilities
- Processing sales orders / quotations based on customer requests and enquiries in a timely manner
- Responding to customer inquiries providing product and / or service information
- Addressing customer complaints and providing resolutions promptly
- Maintaining detailed records of all interactions with customers
- Liaise with management on all bespoke requests sourcing prices for products and delivery from suppliers
- Build and maintain strong relationships with existing customers to understand their needs to maximise sales revenue/upselling.
- Sourcing parts/raising purchase orders with suppliers.
- Submitting customer invoicing
- Follow up all open quotations generating reports for management Your Skills & Attributes
- Knowledge of Sage version 50 essential.
- Confident telephone manner.
- Proficient with Microsoft Office.
- Confident working with Excel spreadsheets.
- Excellent communication skills.
- Excellent organisational skills.
- Be highly motivated and customer driven.
- Ability to work to deadlines.
Hours Monday to Thursday 8.30am – 4.30pm, Friday 8.30am -2.00pm Salary up to £27/29K depending on experience; + bonuses; 25 days holiday + bank holidays Please forward your up-to-date CV details and call Lorraine to discuss further.
First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment.
Our service is a free and confidential service to work seekers
Sales Order Administrator in Cheltenham employer: First Choice Recruitment Services
Our client is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, they provide opportunities to take on increased responsibilities as the company expands, all while working with a diverse range of products in the vibrant Evesham or Worcester area. The supportive culture encourages team members to engage directly with major retailers, ensuring a rewarding experience for those passionate about product development and customer relations.
Contact Details:
First Choice Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator in Cheltenham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Order Administrator at First Choice Recruitment Services, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including First Choice Recruitment Services. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Order Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Order Administrator in Cheltenham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for First Choice Recruitment Services:When writing your cover letter, make sure to tailor your message specifically for First Choice Recruitment Services. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at First Choice Recruitment Services
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show First Choice Recruitment Services that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show First Choice Recruitment Services that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with First Choice Recruitment Services’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
