At a Glance
- Tasks: Manage the front reception area and assist patients and visitors with enquiries.
- Company: Antrim Hospital, a vital healthcare provider in the community.
- Benefits: Competitive pay rates, flexible part-time hours, and valuable experience.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Join a supportive team and make a difference in people's lives every day.
- Qualifications: Strong communication skills and experience in a busy reception environment.
The predicted salary is between 26500 - 27500 £ per year.
First Choice are currently recruiting for a Receptionist based at Antrim Hospital. This is a part-time role working 16–20 hours per week on a 4-week rota basis. Shifts are Monday to Friday either 9:00am–4:00pm or 4:00pm–8:00pm, with weekend shifts of 2:30pm–8:30pm. Candidates will be required to work one weekend per month.
The pay rate is £12.71 per hour Monday to Friday, £17.92 for Saturdays, and £23.26 for Sundays.
Duties will include:
- Managing the front reception area
- Directing patients and visitors
- Dealing with general enquiries and correspondence
- Answering calls and queries promptly
- Handling complaints professionally
- Assisting with car park and access control queries
Applicants should have:
- Excellent communication and customer service skills
- Good organisational ability
- Experience working in a busy reception or administrative environment
What we need from you:
- Relevant experience working within a Clerical/Receptionist role
- An ability to answer high volume calls
- An ability to deal with private and sensitive information
- Willingness to undertake an Access NI Check
What we will offer you:
- Temporary role, offering 16-20 hours per week
- Excellent enhanced pay rates for unsocial working hours
The Next Steps: Contact Ruth Minford or Sarah O’Hagan on 028 2564 8477.
Receptionist – Antrim hospital employer: First Choice Rec
First Choice is an exceptional employer, offering a supportive work environment at Antrim Hospital where you can make a meaningful impact in the community. With flexible part-time hours, competitive pay rates for unsocial hours, and a culture that values excellent customer service, employees are encouraged to grow and develop their skills while contributing to patient care. Join us to be part of a dedicated team that prioritises both professional development and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Antrim hospital
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the duties listed in the job description, like managing the front reception area and handling calls. This way, you can confidently discuss how your experience aligns with what they're looking for.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service, think about scenarios you might face at the reception. Role-play with a friend or family member to get comfortable with answering queries and dealing with complaints.
✨Tip Number 3
Don’t underestimate the power of a good first impression. When you arrive for your interview, dress smartly and be friendly. A warm smile and a confident handshake can go a long way in making you memorable to the hiring team.
✨Tip Number 4
Finally, apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Receptionist – Antrim hospital
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in reception or clerical roles. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the receptionist role at Antrim Hospital. Keep it friendly and professional, and don’t forget to mention your availability for those weekend shifts.
Show Off Your Communication Skills:Since this role involves dealing with patients and visitors, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight any experience you have in handling enquiries and complaints.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our team at Antrim Hospital!
How to prepare for a job interview at First Choice Rec
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at Antrim Hospital. Familiarise yourself with managing front reception duties, handling calls, and dealing with patient enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples from your past experience where you've successfully handled customer queries or complaints. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Ability
Being organised is key in a busy reception environment. Think of specific instances where you've managed multiple tasks or prioritised effectively. Sharing these experiences will highlight your ability to thrive under pressure, which is essential for this role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with difficult patients or managing high call volumes. Practise your responses to these scenarios so you can showcase your problem-solving skills and professionalism during the interview.
