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- Tasks: Lead transformative projects that enhance services and modernise processes across the organisation.
- Company: Join First Choice Homes Oldham, a leading housing association making a real community impact.
- Benefits: Enjoy a competitive salary, hybrid working, and 30 days annual leave.
- Why this job: Shape the future of housing services while driving meaningful change in your community.
- Qualifications: Proven experience in business transformation and strong stakeholder management skills.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 54550 - 54550 £ per year.
Job Overview
First Choice Homes Oldham is looking for an experienced Project Manager (Business Transformation) to join our growing PMO and help deliver major change across our organisation. This is an exciting opportunity for a proven Project Manager who has successfully led business transformation, systems implementation and service improvement projects in a complex organisation. You will lead high-impact projects that improve services for customers, modernise internal processes and help shape the future of FCHO. This is not a construction or purely technical IT delivery role. We are looking for someone with experience delivering organisational change, cross-functional transformation and business improvement.
What you\’ll be working on
Our portfolio includes projects such as:
- CRM implementation
- Finance system implementation
- Preparing for Awaab\’s Law and regulatory changes
- Customer experience improvement projects
- Service redesign
- Process automation and efficiency improvements
- Digital and systems change initiatives
Responsibilities
The impact you\’ll make: As Project Manager, you will lead strategic projects from conception through to implementation and handover, ensuring they are delivered on time, within budget and with clear business benefits.
- Lead end-to-end business transformation projects across multiple departments
- Build strong relationships with stakeholders across the organisation
- Manage project plans, budgets, risks, issues and dependencies
- Chair workshops, governance meetings and progress reviews
- Work closely with ICT and business teams to define requirements and solutions
- Support testing, communications, training and business readiness
- Ensure successful implementation and transition into business as usual
- Capture lessons learned and promote continuous improvement
- Help strengthen FCHO\’s Project Delivery Framework and PMO standards
You will be an experienced and credible Project Manager who can operate confidently in a fast-paced environment and influence at all levels.
Essential Experience
- Proven experience delivering business transformation or change projects
- Experience implementing systems such as CRM, finance, workflow or case management platforms
- Experience redesigning business processes or services
- Strong stakeholder management and communication skills
- Experience managing governance, RAID logs, reporting and budgets
- Ability to work across technical and non-technical teams
- Track record of delivering multiple concurrent projects in a complex environment
Desirable
- Housing sector experience
- Public sector or regulated environment experience
- Knowledge of customer services, complaints or repairs operations
- Project Management qualification
About the Company
First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) governance rating.
Every day, we\’re proud to make a real difference in our communities. Our work is guided by our Corporate Plan, focused on quality homes, excellent services and strong communities. We care deeply about our customers, colleagues and communities and are committed to improving lives across Oldham.
What\’s in it for you?
- £54,550 salary
- Hybrid working
- 30 days annual leave plus bank holidays
- Option to buy additional leave
- Up to 10% employer pension contribution
- Healthcare cash plan
- Private medical insurance
- Employee Assistance Programme
- Retail discounts and wellbeing benefits
- Enhanced family leave and sick pay
- On-site café and wellbeing room
- Career development opportunities
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Contact Detail:
First Choice Homes Oldham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business transformation and stakeholder management. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific projects you've led that resulted in significant improvements. We want to see how you’ve made an impact in previous roles, so be ready to share those success stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in business transformation and systems implementation, as these are key to what we're looking for at FCHO.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of projects you've led that resulted in significant improvements. We want to see how you’ve made a real impact in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows your enthusiasm for joining our team at FCHO!
How to prepare for a job interview at First Choice Homes Oldham
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've led in the past. Be ready to discuss specific examples of business transformation and systems implementation, highlighting your role and the impact of your work.
✨Master Stakeholder Management
Since this role involves strong stakeholder engagement, prepare to share how you've built relationships across different departments. Think of examples where your communication skills made a difference in project outcomes.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss challenges you've faced during project delivery and how you overcame them. This could include managing risks or resolving conflicts. Show that you can think on your feet and adapt to changing circumstances.
✨Align with FCHO's Values
Research First Choice Homes Oldham and their commitment to community and service improvement. During the interview, express how your values align with theirs and how you can contribute to their mission of making a real difference in the community.