People Advisor

People Advisor

Location: Hybrid – Office and Home Based

Salary: £34,964.00

Contract Type: Permanent, Full-Time

Responsible for supporting the People team to deliver a comprehensive and efficient HR service in line with company policies and best practice. You will act as first point of contact for your business areas proactively delivering a range of people centric solutions. You will support the wider People team with the design, delivery and implementation of People related projects, taking the lead on selected appropriate projects to expand your knowledge and competence.

So what will you be doing?

In this role your responsibilities will be:

• Provide a comprehensive advisory support service to managers and employees on all colleague queries, providing support and advice in line with company policies & best practice;
• Provide proactive advisor support for sickness absence, grievance, disciplinary, capability cases, including note taking and producing various correspondence letters to bring matters to fruition in a timely manner;
• Coordinating and scheduling individual case management referrals with Occupational Health so that employees can return to work effectively and appropriately;
• Provide guidance and support to Line Managers to facilitate the end-to-end process of the onboarding and job changes process ensuring all records are accurately recorded and iTrent is up to date;
• To work with the Payroll Specialist to ensure payroll changes are accurately completed and forwarded throughout the month/year to meet agreed deadlines for key milestones such as monthly pay runs and year end accounts;
• Assisting with policy development, understanding changes in legislation, and providing support to implement appropriate changes within the business;
• Assist the People Business Partners to ensure that the reward and remuneration practices are consistently applied and administered, so that members can access the respective portals and systems especially in relation to pensions, healthcare, colleague awards schemes and Live Well programme;
• Owning the complete maternity, paternity and parental leave processes providing advice and support to managers and colleagues;
• Co-ordinating recruitment for stages of the recruitment process ensuring that the candidate journey successfully attracts and retains a diverse range of talented candidates. Activities include (but are not limited to), advertising vacancies, managing the e-recruitment system, supporting managers with their recruitment, and providing guidance on questions for interviewers;
• Provide accurate data which can be interpreted to provide the organisation with key management information;

Who are we looking for?

Essential Requirements:

• CIPD qualified, equivalent experience or studying towards
• Operational advisory experience
• Outstanding communication and customer service skills
• Able to build relationships with managers and coach them through key processes
• Close attention to detail with a focus on delivering quality results consistently, accurately and on time
• Must be motivated, enthusiastic and show initiative, with an ability to work unsupervised
• Experienced in the use of HR related systems, highly proficient in Microsoft Office products, in particular Word and Excel
• Strong MI, presentation and reporting skills
• Be a positive ambassador for FCHO, creating a professional image and raising the FCHO profile at every opportunity.

What's in it for you?

When you become a part of the FCHO team, you receive a range of fantastic benefits, including:

• A 37-hour working week with hybrid working options
• Holiday entitlement is 30 days plus one shut down day and eight bank holidays.
• Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn
• Death in service benefit
• Automatic enrolment into a healthcare cash plan
• Automatic enrolment into a private health insurance plan
• Access to an Employment Assistance Programme
• Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
• Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life
• Discounted gym membership
• Professional subscriptions are paid for by the business where they are an essential requirement of your role.
• Enhanced maternity, paternity, adoption and sick pay
• Access to an on-site wellbeing room
• Access to an on-site café
• Long service awards

Interviews and assessments to take place as soon as possible and we reserve the right to close the application process early if we receive a large amount of applicants.

We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we’ll do all we can.