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- Tasks: Lead complex projects and manage stakeholder relationships in a dynamic insurance environment.
- Company: 1st Central is a top insurance company known for its innovative use of data and technology.
- Benefits: Enjoy flexible working, volunteer days, and an electric car scheme among other perks.
- Why this job: Join a winning team with a great culture and the chance to make a real impact.
- Qualifications: Experience in project management, stakeholder engagement, and Agile methodologies is essential.
- Other info: Remote work options available; apply today to be part of our award-winning team!
The predicted salary is between 63000 - 75000 £ per year.
Location: Haywards Heath, Home Office (Remote) or Manchester Salary: £75,000 – £85,000 depending on experience Department: CommercialWe\’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that\’s the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!Are you a natural problem solver with a curious mind and a passion for detail?Do you thrive on managing complex projects and building strong relationships with stakeholders? If you\’re organised, methodical, and excited by the challenge of diving into data—especially when it comes to pricing—then we want to hear from you!We\’re looking for a Strategic Delivery & Change Manager to join our Retail Pricing team either working remotely or in our Salford Quays, Manchester or Haywards Heath, West Sussex offices.In this role you\’ll work with senior stakeholders to create a vision and roadmap for your business area, ensuring alignment to the broader business outcomes.You will be the ambassador for your business area and associated technical product, developing an excellent understanding of your customer and end users needs to develop a compelling proposition.As Strategic Delivery & Change Manager you will be responsible for the business management of your roadmap, working directly with Technical Product Owners and the Technical Product teams to ensure a deep understanding of your product initiatives and providing SME support throughout the delivery life cycle.You will also ensure any risks, issues, audit and control requirements related to your technical product(s) are managed appropriately.Core skills we\’re looking for to succeed in the role:Project Manager experience with strong stakeholder management skillsCurious mind and keen to understand the detail and data of pricingStrong problem solver who is organised and methodicalNice to have skills, but optional:Commercial experienceWhat\’s involved:Define, maintain and execute a business area roadmap aligned to the wider business plan in order to support the business manager\’s strategyCreate and maintain a comprehensive business area roadmap and visionOrganise and facilitate ideation sessions working with pillar stakeholders and technology teams to generate innovative features or product enhancements that are aligned to the business plan and industry/market trendsAct as the voice of the customer engaging directly with Technical Product Owners and Product teams to ensure a deep understanding of your initiatives providing SME support through the delivery lifecycle.Work with Finance Business Partners capture and monitor change benefits.The administration of ADO to support the creation of work aligned to the business area roadmap including technical products and the wider business planManage all aspects of development related change including requirements, business risks and issuesSupport the preparation of investment cases and business proposals for new initiatives, conducting cost-benefit analysis and financial forecasting to support decision-making by senior management and stakeholdersEnsure business readiness for technical and non-technical change, working with supporting areas, to ensure the appropriate approvals and operating procedures are in place to support the changeExperience & knowledgeDemonstrable experience of Agile development approachesDemonstrable experience of managing change within an Agile methodologyDemonstrable experience of creating Product roadmaps and translating product needs into Epics aligned to Product strategy.Experience of working within a highly regulated environmentUnderstanding of the insurance/financial services industry, its products and key regulationsStrong stakeholder management experience within a fast paced, matrixed environmentExperience of product management, design, and developmentChange process from ideation through to delivery and post live managementUnderstanding of UK personal lines insurance products, the UK insurance industry and the different distribution channelsKnowledge of FCA requirements (including TCF)Ability to influence senior stakeholders and external suppliersHighly motivated self-starterAbility to take quick confident decisions at a strategic level to move things forwardStructured thinking to find solutions to complex problems and the ability to adopt a pragmatic way forwardStrong leadership skillsAbility to communicate complex information in an easily digestible format to key stakeholdersConfidence in prioritising and balancing competing work streamsExcellent communication skills, both verbal and writtenGood time management and organisation skillsExcellent literacy and numeracy skillsEntrepreneurial mind-set with the ability to spot opportunitiesAre you the person we\’re looking for? If so, we look forward to hearing from you. Apply today!We\’ve received some great feedback from colleagues on Glassdoor. Don\’t believe us? Check out our reviews for yourself!What can we do for you?People first. Always. We\’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that\’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you\’ll enjoy, take a look at all our perks in full here .Intrigued? Our Talent team can tell you everything you need to know about what we want and what we\’re offering, so feel free to get in touch.86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and moreFlexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observeWe\’re passionate about it. Everyone gets a paid day off annually to volunteerElectric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicingFlexible Working We\’re flexible; most roles let you mix office and home working. We work fluidly around core hoursYour Time in Need Your Time in Need: five days\’ leave so you can deal with life stuff. We\’ll support you
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Strategic Delivery & Change Manager employer: First Central Services
Contact Detail:
First Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Delivery & Change Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily relies on managing change within an Agile framework. Consider taking a short course or reading up on Agile practices to demonstrate your understanding during interviews.
✨Tip Number 2
Network with professionals in the insurance and financial services industry. Attend relevant events or join online forums to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management. Think of specific examples where you've successfully influenced senior stakeholders or navigated complex relationships, as this will be crucial for the role.
✨Tip Number 4
Research the latest trends in pricing strategies within the insurance sector. Being able to speak knowledgeably about current market trends and how they impact pricing will set you apart from other candidates.
We think you need these skills to ace Strategic Delivery & Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and stakeholder engagement. Use specific examples that demonstrate your problem-solving skills and familiarity with Agile methodologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the insurance industry. Mention how your skills align with the job requirements, particularly your ability to manage complex projects and your understanding of pricing data.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. For instance, describe how you successfully managed a project that improved efficiency or reduced costs, and include metrics where possible.
Prepare for Potential Questions: Anticipate questions related to your experience with Agile development and stakeholder management. Be ready to discuss specific scenarios where you influenced senior stakeholders or managed change effectively.
How to prepare for a job interview at First Central Services
✨Understand the Role and Company
Before your interview, make sure you thoroughly understand the role of Strategic Delivery & Change Manager and how it fits within 1st Central. Familiarise yourself with their values, recent achievements, and the insurance industry to demonstrate your genuine interest.
✨Prepare for Stakeholder Management Questions
Given the emphasis on strong stakeholder management skills, be ready to discuss your experiences in this area. Prepare specific examples where you've successfully managed relationships and navigated complex projects, highlighting your communication and leadership abilities.
✨Showcase Your Problem-Solving Skills
As a natural problem solver, come prepared with examples of challenges you've faced in previous roles. Discuss your thought process and the steps you took to resolve these issues, particularly in relation to data analysis and project management.
✨Demonstrate Your Agile Experience
Since the role requires experience with Agile methodologies, be ready to explain how you've applied Agile principles in your past work. Share specific instances where you contributed to product roadmaps or managed change effectively within an Agile framework.
