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- Tasks: Lead complex projects and manage stakeholder relationships to drive strategic change.
- Company: Join a top-rated insurance company known for its innovative culture and employee satisfaction.
- Benefits: Enjoy a competitive salary, flexible working, and unique perks like volunteer days and an electric car scheme.
- Other info: Be part of a supportive team that values your growth and well-being.
- Why this job: Make a real impact in a dynamic environment while developing your skills in project management.
- Qualifications: Experience in project management and a passion for problem-solving and data analysis.
The predicted salary is between 75000 - 85000 £ per year.
Location: Haywards Heath, Home Office (Remote) or Manchester
Salary: £75,000 - £85,000 depending on experience
Department: Commercial
We’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service.
Are you a natural problem solver with a curious mind and a passion for detail? Do you thrive on managing complex projects and building strong relationships with stakeholders? If you're organised, methodical, and excited by the challenge of diving into data—especially when it comes to pricing—then we want to hear from you!
In this role you’ll work with senior stakeholders to create a vision and roadmap for your business area, ensuring alignment to the broader business outcomes. You will be the ambassador for your business area and associated technical product, developing an excellent understanding of your customer and end users needs to develop a compelling proposition.
As Strategic Delivery & Change Manager you will be responsible for the business management of your roadmap, working directly with Technical Product Owners and the Technical Product teams to ensure a deep understanding of your product initiatives and providing SME support throughout the delivery life cycle. You will also ensure any risks, issues, audit and control requirements related to your technical product(s) are managed appropriately.
Core skills we’re looking for to succeed in the role:
- Project Manager experience with strong stakeholder management skills
- Curious mind and keen to understand the detail and data of pricing
- Strong problem solver who is organised and methodical
Nice to have skills, but optional:
- Commercial experience
What’s involved:
- Define, maintain and execute a business area roadmap aligned to the wider business plan in order to support the business manager’s strategy
- Create and maintain a comprehensive business area roadmap and vision
- Organise and facilitate ideation sessions working with pillar stakeholders and technology teams to generate innovative features or product enhancements that are aligned to the business plan and industry/market trends
- Act as the voice of the customer engaging directly with Technical Product Owners and Product teams to ensure a deep understanding of your initiatives providing SME support through the delivery lifecycle.
- Work with Finance Business Partners capture and monitor change benefits.
- The administration of ADO to support the creation of work aligned to the business area roadmap including technical products and the wider business plan
- Manage all aspects of development related change including requirements, business risks and issues
- Support the preparation of investment cases and business proposals for new initiatives, conducting cost-benefit analysis and financial forecasting to support decision-making by senior management and stakeholders
- Ensure business readiness for technical and non-technical change, working with supporting areas, to ensure the appropriate approvals and operating procedures are in place to support the change
Experience & knowledge:
- Demonstrable experience of Agile development approaches
- Demonstrable experience of managing change within an Agile methodology
- Demonstrable experience of creating Product roadmaps and translating product needs into Epics aligned to Product strategy.
- Experience of working within a highly regulated environment
- Understanding of the insurance/financial services industry, its products and key regulations
- Strong stakeholder management experience within a fast paced, matrixed environment
- Experience of product management, design, and development
- Change process from ideation through to delivery and post live management
- Understanding of UK personal lines insurance products, the UK insurance industry and the different distribution channels
- Knowledge of FCA requirements (including TCF)
- Ability to influence senior stakeholders and external suppliers
- Highly motivated self-starter
- Ability to take quick confident decisions at a strategic level to move things forward
- Structured thinking to find solutions to complex problems and the ability to adopt a pragmatic way forward
- Strong leadership skills
- Ability to communicate complex information in an easily digestible format to key stakeholders
- Confidence in prioritising and balancing competing work streams
- Excellent communication skills, both verbal and written
- Good time management and organisation skills
- Excellent literacy and numeracy skills
- Entrepreneurial mind-set with the ability to spot opportunities
Are you the person we’re looking for? If so, we look forward to hearing from you. Apply today!
What can we do for you? People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. Our workplaces are energetic, inspirational, supportive.
To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering.
86% of people would recommend a friend to work at First Central
- Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more
- Flexible Bank Holidays: Eight flexible bank holidays; you can choose which festivals you observe
- Everyone gets a paid day off annually to volunteer
- Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
- Flexible Working: most roles let you mix office and home working. We work fluidly around core hours
- Your Time in Need: five days’ leave so you can deal with life stuff. We’ll support you
Strategic Delivery & Change Manager employer: First Central Services
Contact Detail:
First Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Delivery & Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Strategic Delivery & Change Manager. Highlight your problem-solving abilities and stakeholder management experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Strategic Delivery & Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Delivery & Change Manager role. Highlight your project management experience and stakeholder management skills, as these are key to what we're looking for!
Showcase Your Problem-Solving Skills: We love a good problem solver! In your application, share specific examples of how you've tackled complex challenges in the past. This will help us see your curious mind in action.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to communicate your experience and skills, especially when discussing your understanding of data and pricing.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at First Central Services
✨Know Your Stuff
Make sure you understand the insurance industry and the specific role of a Strategic Delivery & Change Manager. Brush up on key regulations, especially FCA requirements, and be ready to discuss how your experience aligns with the job description.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Highlight your ability to influence and communicate complex information clearly, as this is crucial for the position.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific challenges you've faced in project management and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your organised and methodical approach.
✨Engage with the Company Culture
Familiarise yourself with 1st Central's values and recent achievements, like winning Insurance Employer of the Year. Show enthusiasm for their people-first approach and be prepared to discuss how you can contribute to their positive work environment.