Focus Platform Support Analyst (1st/2nd Line) in Manchester

Focus Platform Support Analyst (1st/2nd Line) in Manchester

Manchester Full-Time On-site
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First Central Services UK Ltd is seeking a Platform Support Analyst to join on a 6‑month fixed‑term contract. You will provide 1st and 2nd line IT support for the Focus platform and integrated third‑party services, ensuring high SLA performance for business users across the core platform environment.

You’ll own incident and problem management, coordinate with cross‑functional teams, and contribute to continuous improvements while working in a hybrid model from Salford Quays (Manchester).

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Focus Platform Support Analyst (1st/2nd Line) in Manchester employer: First Central Services UK Ltd

At 1st Central, we prioritise our people and foster a supportive work environment that encourages growth and development. As a leading motor and home insurer based in Haywards Heath, West Sussex, we offer flexible working arrangements, allowing you to balance your professional and personal life while making a meaningful impact in the insurance sector. Join us to be part of a dynamic team where your contributions are valued and recognised, and where you can thrive in your career.

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Contact Details:

First Central Services UK Ltd Recruitment Team