At a Glance
- Tasks: Lead a team to ensure safe and efficient patient transport services.
- Company: Join First Care Ambulance Ltd, a leading non-emergency patient transport provider.
- Benefits: Competitive salary, sick pay, bonus scheme, and opportunities for growth.
- Other info: Dynamic work environment with a focus on service improvement and compliance.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Proven management experience and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Full job description
Exciting opportunity available for a Station Manager to join our team in Barnstaple.
Who are we?
First Care Ambulance Ltd/HTG-UK (Health Transportation Group UK) is one of the UKs largest Non-Emergency Patient Transport (NEPTS) providers, carrying out over 550,000 journeys on behalf of the NHS every year.
We have a total of 12 operational bases across the UK, over 800 employees and are leading the way in delivering safe, caring, high-quality patient transport.
What can you expect?
We are recruiting for a Station Manager to join our exciting team at our Barnstaple base and are looking for them to join us on a full time, permanent basis, working 37.5 hours per week.
This Station Manager role will involve providing consistent and professional clinical and operational leadership, that assists in maintaining effective day to day delivery of the contractual service.
This will include assistance of staff management, station maintenance, meeting CQC requirements and maintaining relationships with stakeholders and commissioners.
The postholder will be responsible for making sure all resources are safe and fit for purpose and all station audits, internal and external quality requirements are consistently achieved and monitored as expected in line with CQC standards and Information Governance.
A pro-active approach and the ability to make effective decisions in a fast-paced environment is desirable for this role.
What can we offer you?
- Competitive salary - £30,893.45 per annum
- Contractual Sick Pay- after 12 months service
- Employee Assistance Programme- delivered by the UKs #1 EAP service- Health Assured
- Increased Holiday Allowance- after years of service
- Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
- Pension Scheme
- Bonus Scheme
- Opportunities to Grow and Develop
- Engaging Workplace Culture - with regular company updates and employee of the month
Main responsibilities
- Be responsible for providing strong managerial leadership and ensuring systematic performance management to facilitate the delivery of targets and priorities of all contracts.
- Ensure the safe and efficient delivery of services ensuring a focus on service improvement.
- Direct the delivery of changes following a HTG Quality Team base inspection or action plan following a CQC inspection.
- Ensure that FCA/HTG is compliant locally with the legal and statutory requirements in relation to CQC standards and Information Governance and to provide evidence of such compliance.
- Provide performance and qualitative assurance to the Contract Managers or their areas of responsibility.
- Be responsible for any resources provided by HTG-UK and the maintenance of ambulance vehicle and equipment, including the accurate recording of fuel and stores supplies.
- Ensuring that all staff are aware that the cleanliness of all designated vehicles is adhered to included routine daily checks of designated vehicles are carried out prior to deployment.
- Ensuring storage, monitoring and disposal of clinical waste as per requirements of the company policy and legislation are adhered to.
- Ensure all staff receive Training and Training records are maintained
- You may be lifting and supporting patients in this role and therefore need to have a good level of physical fitness and have the willingness to undergo suitable training such as; Manual Handling, First Aid at Work, Safeguarding, Infection Control and Driver Training
Person specification
- Strong leadership capabilities with proven management experience.
- Ability to plan, prioritise and organise effectively.
- Ability to work flexibly to meet deadlines and respond to unplanned situations.
- Computer literate and have a strong knowledge of computer systems i. e. Microsoft Office.
- Personable with strong communication and relationship building capabilities across all levels of the business.
- Work in a professional manner and with integrity and maintain of records and information.
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Station Manager - Barnstaple employer: First Care Ambulance
First Care Ambulance is an exceptional employer that prioritises the well-being of both its staff and the patients they serve. With a strong emphasis on compassion and community engagement, employees benefit from comprehensive training, career development opportunities, and a supportive work culture that values teamwork and positivity. Working in Devon, a beautiful and vibrant location, offers unique advantages such as a fulfilling work-life balance and the chance to make a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Station Manager - Barnstaple
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like First Care Ambulance that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like First Care Ambulance face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Station Manager - Barnstaple
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at First Care Ambulance
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of First Care Ambulance is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
