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For Companies At a Glance
- Tasks: Lead a dynamic team and drive sales in a fast-paced branch environment.
- Company: Respected supplier in the commercial vehicle parts sector.
- Benefits: Competitive salary up to £40,000, Monday to Friday hours, plus every other Saturday.
- Why this job: Make a real impact by developing your team and achieving sales targets.
- Qualifications: Proven branch management experience and strong leadership skills required.
- Other info: Opportunity for personal growth in a supportive and energetic workplace.
The predicted salary is between 32000 - 48000 £ per year.
Our client is a well-established and respected supplier within the commercial vehicle parts sector, supporting fleets and businesses across the industry. They are now seeking an experienced and driven Branch Manager to lead their Stoke operation.
This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about driving sales performance, operational excellence, and team development.
The Role
As Branch Manager, you will be responsible for the day-to-day sales and operational management of the branch. You will ensure the branch delivers against agreed sales, margin, and contribution targets while maintaining high standards of compliance, customer service, and team performance.
Key Responsibilities
- Full operational control of the branch, including managing, motivating, recruiting, and developing staff
- Ensuring compliance with company policies, employment law, and HR procedures (appraisals, disciplinary, grievance, inductions, etc.)
- Driving monthly sales, margin, and contribution targets in collaboration with the sales team
- Monitoring and achieving agreed KPIs and service level agreements
- Overseeing stock control, stock cleanses/transfers, and goods-in processes
- Managing the branch P&L and day-to-day financial performance
- Implementing strategies to increase productivity and maximise sales opportunities
- Developing and growing the local customer base
- Managing compliance processes in line with operational scorecards
- Ensuring cash handling and payment systems are managed in accordance with procedures
- Leading customer service and sales performance across counter and telephone sales
- Managing driver/store performance and ensuring full utilisation
- Ensuring all company vehicles meet Road Traffic Act and company requirements
- Monitoring health & safety, security, and emergency procedures
- Identifying training and development needs within the team
Skills & Experience Required
- Proven branch management experience with a strong sales and margin performance background
- Commercial truck and trailer parts knowledge desirable
- Strong leadership and team management skills
- Excellent communication skills (written and verbal)
- Target-driven with strong organisational and planning abilities
- Commercial awareness and ability to manage costs effectively
- Experience in stock control, fleet management, and health & safety compliance
- Confident managing HR processes and performance management
- IT literate (Microsoft Office)
- Full UK driving licence
- Flexibility for occasional overnight stays
Personal Attributes
- Self-motivated with a positive, 'can-do' attitude
- Trustworthy and acts with integrity
- Focused and results-driven
- Assertive yet diplomatic
- Able to motivate and inspire a team
- Comfortable working in a high-pressure, fast-paced environment
Branch Manager in Stoke-on-Trent employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the commercial vehicle parts sector. This will help you tailor your answers and show that you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your leadership experience and how you’ve driven sales performance in past roles. The more comfortable you are speaking about your achievements, the more confident you’ll come across!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Branch Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your experience in sales performance and team management, as these are key for us. Use specific examples that showcase your achievements in similar positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for leading teams and driving sales. Let us know why you’re excited about this opportunity and how your skills align with our needs at StudySmarter.
Showcase Your Leadership Skills: As a Branch Manager, strong leadership is crucial. In your application, emphasise your ability to motivate and develop a team. Share stories of how you've successfully managed staff and improved performance in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at First Call Contract Services
✨Know Your Numbers
As a Branch Manager, you'll be expected to drive sales and manage financial performance. Brush up on key metrics like sales targets, margins, and KPIs relevant to the role. Be ready to discuss how you've achieved these in past positions.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you motivated your team or handled HR processes effectively. This will demonstrate your ability to lead and develop staff, which is crucial for this role.
✨Understand the Industry
Familiarise yourself with the commercial vehicle parts sector. Knowing the products, market trends, and customer needs will show your passion and commitment to the role. It’ll also help you answer questions more confidently.
✨Prepare for Compliance Questions
Since compliance is a big part of the job, be ready to discuss your experience with health & safety, stock control, and HR procedures. Have specific examples in mind that illustrate your understanding and adherence to these processes.