At a Glance
- Tasks: Deliver exceptional customer service and guide clients through luxury furniture projects.
- Company: Join a globally recognised luxury interiors brand at Harrods, Knightsbridge.
- Benefits: Enjoy uncapped commission, staff discounts, and ongoing training opportunities.
- Other info: Flexible shift-based hours with excellent career development prospects.
- Why this job: Be part of a prestigious retail environment and build strong client relationships.
- Qualifications: Experience in luxury retail and strong communication skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
We are currently recruiting for a Sales Consultant to join a luxury retail showroom within Harrods, Knightsbridge. This is an exciting opportunity to represent a globally recognised luxury interiors brand within one of the world's most prestigious department stores.
This role is ideal for someone with a passion for luxury retail, interiors, and customer experience who thrives in a target-driven environment and enjoys building strong client relationships.
The Role:
- Welcome customers and deliver exceptional customer service at all times
- Advise clients throughout their furniture and interior projects
- Guide customers through the sales process to identify the right products for their needs
- Use 3D software and digital tools throughout the sales process
- Place orders with suppliers and monitor progress through to delivery
- Follow up after delivery to ensure complete customer satisfaction
- Maintain excellent showroom presentation and visual merchandising standards
- Manage and respond to client enquiries via phone, email, live chat, and other communication channels
- Build and maintain strong long-term customer relationships
- Achieve individual and team sales targets and KPIs
- Act as a brand ambassador during in-store and external brand events
- Work collaboratively with colleagues to deliver a seamless customer experience
Requirements:
- Previous experience within luxury retail, interiors, furniture, or high-end sales
- Strong communication and interpersonal skills
- Customer-focused with a professional and consultative approach
- Target-driven with the ability to achieve sales objectives
- Comfortable using digital tools and software systems
- Well-presented with a passion for luxury brands and interiors
- Strong organisational skills and attention to detail
- Ability to work effectively both independently and as part of a team
- Flexible approach to shift-based working hours
Package & Benefits:
- Uncapped commission structure
- Laptop provided
- Staff discount
- Ongoing training and access to online learning platforms
- Opportunity to work within a prestigious luxury retail environment
- Career development opportunities within an internationally recognised brand
Additional Information:
- Based within Harrods, Knightsbridge
- Shift-based retail schedule including weekends
- Commission structure linked to personal turnover performance
- Full product and systems training provided
If this role aligns with your skills and experience, we encourage you to apply below!
Sales Consultant employer: First Call Contract Services
Join a prestigious luxury interiors brand as a Sales Consultant in the iconic Harrods, Knightsbridge, where you will thrive in a vibrant and dynamic retail environment. Enjoy uncapped commission, ongoing training, and career development opportunities while working alongside passionate colleagues who share your dedication to exceptional customer service and luxury products. This role not only offers a competitive salary but also the chance to build lasting relationships with clients in one of the world's most renowned shopping destinations.
Contact Details:
First Call Contract Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those who work at Harrods or similar brands. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your passion for luxury interiors! When you get the chance to meet potential employers, share your thoughts on current trends or your favourite pieces. It’ll show them you’re genuinely interested in the industry.
✨Tip Number 3
Practice your sales pitch! Since this role is all about guiding clients through their projects, being able to articulate your approach to customer service and sales will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury retail and interiors shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your CV:Make sure your CV highlights relevant experience in luxury retail or high-end sales. We’re looking for specific examples that showcase your skills in customer service and relationship building.
Be Professional Yet Approachable:Your written application should reflect a professional tone, but don’t forget to show your personality! We value candidates who can connect with clients and create a welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at First Call Contract Services
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury furniture and interiors brands. Familiarise yourself with their products, values, and what sets them apart in the market. This knowledge will not only impress the interviewer but also show your genuine passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a Sales Consultant role, so be ready to discuss these scenarios in detail.
✨Practice Using Digital Tools
Since the role involves using 3D software and digital tools, it’s a good idea to brush up on these skills before your interview. If you have experience with specific software, mention it. If not, consider familiarising yourself with basic functionalities to demonstrate your willingness to learn.
✨Dress to Impress
As this position is within a luxury retail environment, your appearance matters. Dress smartly and professionally for the interview to reflect the brand's image. This shows that you understand the importance of presentation in the luxury sector and are serious about the role.
