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- Tasks: Assist passengers with restricted mobility, ensuring a smooth airport experience.
- Company: Join a dynamic team at Edinburgh Airport, dedicated to exceptional customer service.
- Benefits: Enjoy flexible shifts, competitive pay, and the chance to work in a vibrant environment.
- Why this job: Be part of a supportive team that values your contribution to passenger journeys.
- Qualifications: Must have a full UK driving licence and a passion for helping others.
- Other info: Shifts are 4 days on, 4 days off, averaging 42 hours per week.
Ready to be the friendly face that helps passengers soar? Join our team and make every airport journey smoother, safer, and more memorable!
FULL UK DRIVING LICENCE REQUIRED
Shifts: 4 ON 4 OFF
Hours: Average 42 hours per week - Start/Finish times between 03:00 - 23:00
Pay: £12
Ramp Team Agent - Passenger Restricted Mobility employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ramp Team Agent - Passenger Restricted Mobility
✨Tip Number 1
Familiarise yourself with the specific needs of passengers with restricted mobility. Understanding their challenges and how to assist them effectively will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former Ramp Team Agents, especially those who have worked at Edinburgh Airport. They can provide valuable insights into the day-to-day responsibilities and the team culture, which can be beneficial during your interview.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you had to assist someone in need or handle a challenging situation, as these experiences will highlight your problem-solving skills and empathy.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts. Since the role involves early starts and late finishes, emphasising your adaptability can make you a more attractive candidate for the Ramp Team Agent position.
We think you need these skills to ace Ramp Team Agent - Passenger Restricted Mobility
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Ramp Team Agent for passengers with restricted mobility. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: If you have previous experience in customer service, airport operations, or working with individuals with disabilities, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your capabilities.
Showcase Your Soft Skills: This role requires excellent communication and interpersonal skills. In your application, mention instances where you've successfully assisted others, resolved conflicts, or worked as part of a team to enhance passenger experiences.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at First Call Contract Services
✨Show Your People Skills
As a Ramp Team Agent, you'll be interacting with passengers regularly. Make sure to highlight your experience in customer service and how you handle different situations with empathy and professionalism.
✨Demonstrate Your Problem-Solving Abilities
Airports can be unpredictable environments. Be prepared to discuss examples of how you've successfully resolved issues in the past, especially those related to passenger mobility or safety.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Ramp Team Agent, particularly regarding restricted mobility. Understanding the specific needs of passengers will show your commitment to the role.
✨Be Ready for Shift Work
Since the job involves varied shifts, be prepared to discuss your flexibility and willingness to work during early mornings or late evenings. This shows that you're ready to adapt to the demands of the role.
