Ramp Team Agent - Passenger Restricted Mobility
Ramp Team Agent - Passenger Restricted Mobility

Ramp Team Agent - Passenger Restricted Mobility

Dunfermline Full-Time No home office possible
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At a Glance

  • Tasks: Assist passengers with restricted mobility, ensuring a smooth airport experience.
  • Company: Join a dynamic team at Edinburgh Airport, dedicated to exceptional customer service.
  • Benefits: Enjoy flexible shifts and competitive pay, with opportunities for growth.
  • Why this job: Be part of a friendly team that makes travel easier and more enjoyable for everyone.
  • Qualifications: Must have a full UK driving licence; no prior experience required.
  • Other info: Shifts are 4 days on, 4 days off, averaging 42 hours per week.

Ready to be the friendly face that helps passengers soar? Join our team and make every airport journey smoother, safer, and more memorable!

FULL UK DRIVING LICENCE REQUIRED

Shifts: 4 ON 4 OFF

Hours: Average 42 hours per week - Start/Finish times between 03:00 - 23:00

Pay: £12

Ramp Team Agent - Passenger Restricted Mobility employer: First Call Contract Services

As a Ramp Team Agent at Edinburgh Airport, you will be part of a dynamic and supportive work culture that prioritises teamwork and passenger care. We offer competitive pay, flexible shift patterns, and opportunities for professional growth within the aviation industry, ensuring that every day brings new challenges and rewards. Join us in creating memorable experiences for passengers with restricted mobility while enjoying the unique atmosphere of one of Scotland's busiest airports.
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Contact Detail:

First Call Contract Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ramp Team Agent - Passenger Restricted Mobility

✨Tip Number 1

Familiarise yourself with Edinburgh Airport's layout and facilities. Knowing where to find key locations like check-in desks and boarding gates can help you stand out during the interview, showing your commitment to providing excellent service.

✨Tip Number 2

Brush up on your customer service skills. As a Ramp Team Agent, you'll be interacting with passengers who may need extra assistance. Practising how to communicate effectively and empathetically can give you an edge in demonstrating your suitability for the role.

✨Tip Number 3

Network with current or former employees of the airport or similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare for shift work by understanding the demands of a 4 ON 4 OFF schedule. Being able to discuss your flexibility and readiness for varied hours can demonstrate your commitment to the role and make you a more attractive candidate.

We think you need these skills to ace Ramp Team Agent - Passenger Restricted Mobility

Customer Service Skills
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Attention to Detail
Teamwork and Collaboration
Time Management
Physical Fitness
Adaptability
Driving Skills
Knowledge of Health and Safety Regulations
Conflict Resolution
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Ramp Team Agent, especially in relation to assisting passengers with restricted mobility. Highlight any relevant experience you have in customer service or support roles.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your ability to work in a team, your communication skills, and any previous experience in an airport or similar environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the importance of accessibility in travel. Mention your full UK driving licence and your flexibility with shift patterns.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at First Call Contract Services

✨Show Your People Skills

As a Ramp Team Agent, you'll be interacting with passengers regularly. Highlight your experience in customer service and how you handle different situations with empathy and patience.

✨Demonstrate Your Problem-Solving Abilities

Be prepared to discuss scenarios where you've had to think on your feet. Employers will want to know how you can manage unexpected challenges, especially in a busy airport environment.

✨Know the Role Inside Out

Familiarise yourself with the responsibilities of a Ramp Team Agent. Understanding the importance of safety and efficiency in assisting passengers with restricted mobility will show your commitment to the role.

✨Be Ready for Shift Work

Since the job involves varied shifts, be honest about your availability and willingness to work flexible hours. This shows that you're adaptable and ready to meet the demands of the position.

Ramp Team Agent - Passenger Restricted Mobility
First Call Contract Services
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