Ramp Team Agent - Passenger Restricted Mobility
Ramp Team Agent - Passenger Restricted Mobility

Ramp Team Agent - Passenger Restricted Mobility

Livingston Full-Time No home office possible
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At a Glance

  • Tasks: Assist passengers with restricted mobility, ensuring a smooth airport experience.
  • Company: Join a dynamic team at Edinburgh Airport, dedicated to exceptional customer service.
  • Benefits: Enjoy flexible shifts, competitive pay, and the chance to work in a vibrant environment.
  • Why this job: Be part of a supportive team that values your contribution to passenger journeys.
  • Qualifications: Must have a full UK driving licence; no prior experience required.
  • Other info: Shifts are 4 days on, 4 days off, averaging 42 hours per week.

Ready to be the friendly face that helps passengers soar? Join our team and make every airport journey smoother, safer, and more memorable!

FULL UK DRIVING LICENCE REQUIRED

Shifts: 4 ON 4 OFF

Hours: Average 42 hours per week - Start/Finish times between 03:00 - 23:00

Pay: £12

Ramp Team Agent - Passenger Restricted Mobility employer: First Call Contract Services

As a Ramp Team Agent at Edinburgh Airport, you will be part of a dynamic and supportive work culture that prioritises teamwork and passenger care. We offer competitive pay, flexible shift patterns, and opportunities for personal and professional growth, ensuring that every team member feels valued and empowered. Join us in creating memorable experiences for passengers with restricted mobility while enjoying the unique benefits of working in one of Scotland's busiest airports.
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Contact Detail:

First Call Contract Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ramp Team Agent - Passenger Restricted Mobility

✨Tip Number 1

Familiarise yourself with the specific needs of passengers with restricted mobility. Understanding their challenges and how to assist them effectively will show your commitment to providing excellent service.

✨Tip Number 2

Highlight any previous experience in customer service or roles that required empathy and patience. This will demonstrate your ability to handle sensitive situations with care, which is crucial for this position.

✨Tip Number 3

Be prepared to discuss your driving experience, especially if you have a full UK driving licence. Mention any relevant driving roles or experiences that showcase your reliability and safety awareness.

✨Tip Number 4

Research Edinburgh Airport and its facilities for passengers with restricted mobility. Showing that you understand the environment you'll be working in can set you apart from other candidates.

We think you need these skills to ace Ramp Team Agent - Passenger Restricted Mobility

Customer Service Skills
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Attention to Detail
Teamwork and Collaboration
Time Management
Physical Fitness
Adaptability
Driving Skills
Knowledge of Health and Safety Regulations
Conflict Resolution
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Ramp Team Agent, especially in relation to assisting passengers with restricted mobility. Highlight any relevant experience or skills that demonstrate your ability to provide excellent customer service.

Tailor Your CV: Make sure your CV reflects your experience and skills that are pertinent to the role. Emphasise any previous roles in customer service, teamwork, or positions that required a full UK driving licence.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the importance of accessibility in travel. Mention why you want to work at this specific airport and how you can contribute to making journeys smoother for passengers.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at First Call Contract Services

✨Show Your People Skills

As a Ramp Team Agent, you'll be interacting with passengers regularly. Highlight your experience in customer service and how you handle different situations with empathy and patience.

✨Demonstrate Your Problem-Solving Abilities

Be prepared to discuss scenarios where you've had to think on your feet. Employers want to see that you can remain calm under pressure and find solutions quickly, especially in a busy airport environment.

✨Know the Role Inside Out

Familiarise yourself with the responsibilities of a Ramp Team Agent. Understand the importance of safety and efficiency in assisting passengers with restricted mobility, and be ready to discuss how you would approach these tasks.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training processes, and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Ramp Team Agent - Passenger Restricted Mobility
First Call Contract Services
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