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- Tasks: Help passengers with restricted mobility navigate the airport smoothly.
- Company: Join a dynamic team at Edinburgh Airport, dedicated to exceptional customer service.
- Benefits: Enjoy competitive pay and flexible shifts that fit your lifestyle.
- Why this job: Make a real difference in people's travel experiences while working in a vibrant environment.
- Qualifications: No prior experience needed; just a passion for helping others!
- Other info: Shifts are 4 days on, 2 days off, providing great work-life balance.
The predicted salary is between 25000 - 35000 £ per year.
Job Description
Passenger Service Agent – Restricted Mobility – Edinburgh Airport
Shifts: 4 ON 2 OFF Between 03:00 – 23:00.
Pay: £12.20
Responsibilities:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- In a safely manner, assist in the transf…
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Passenger Service Agent - Edinburgh Airport employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Service Agent - Edinburgh Airport
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by passengers with restricted mobility. Understanding their requirements will help you demonstrate your empathy and suitability for the role during the interview.
✨Tip Number 2
Research Edinburgh Airport's facilities and services for passengers with restricted mobility. Being knowledgeable about the airport's layout and available assistance can set you apart as a candidate who is proactive and well-prepared.
✨Tip Number 3
Practice your communication skills, especially in how to interact with passengers who may have different needs. Clear and compassionate communication is key in this role, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Network with current or former employees in similar roles at the airport. They can provide valuable insights into the job and the work environment, which can help you tailor your approach during the application process.
We think you need these skills to ace Passenger Service Agent - Edinburgh Airport
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Passenger Service Agent position. Understand the responsibilities, especially those related to assisting passengers with restricted mobility.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in customer service or roles that involved assisting individuals with special needs. This will show that you are well-suited for the position.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and explains why you are a great fit. Mention your understanding of the importance of providing excellent service to passengers with restricted mobility.
How to prepare for a job interview at First Call Contract Services
✨Show Your Empathy
As a Passenger Service Agent, you'll be working with individuals who may need extra assistance. Make sure to express your understanding and empathy towards passengers with restricted mobility during the interview.
✨Highlight Relevant Experience
If you have previous experience in customer service or working with individuals with disabilities, be sure to mention it. Share specific examples of how you've helped others in similar situations.
✨Demonstrate Safety Awareness
Safety is crucial in this role. Be prepared to discuss how you prioritize safety when assisting passengers, especially in busy airport environments. This will show that you take the responsibilities seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your interest and helps you understand more about the work environment and expectations for a Passenger Service Agent.
