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- Tasks: Help passengers with restricted mobility navigate the airport and ensure a smooth travel experience.
- Company: Join a leading airport team dedicated to providing exceptional service to all travellers.
- Benefits: Enjoy competitive pay, flexible shifts, and the chance to work in a dynamic environment.
- Why this job: Make a real difference in people's travel experiences while working in a vibrant airport setting.
- Qualifications: No specific qualifications required; just a passion for helping others and great communication skills.
- Other info: Shifts are 4 days on, 2 days off, with hours between 03:00 and 23:00.
Shifts: 4 ON 2 OFF Between 03:00 - 23:00.
Pay: £12.20
Responsibilities:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft.
- In a safe manner, assist in the transfer of PRM.
Passenger Agent - Restricted Mobility - Edinburgh Airport employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Agent - Restricted Mobility - Edinburgh Airport
✨Tip Number 1
Familiarise yourself with Edinburgh Airport's layout and facilities for passengers with restricted mobility. Knowing the key locations will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Highlight any previous experience you have in customer service or assisting individuals with disabilities. This will show that you have the empathy and skills needed for the role.
✨Tip Number 3
Research the specific needs and challenges faced by passengers with restricted mobility. Being knowledgeable about these issues can set you apart as a candidate who truly cares about providing excellent service.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios involving passengers with restricted mobility. This could include emergency situations or unexpected delays, showcasing your problem-solving abilities.
We think you need these skills to ace Passenger Agent - Restricted Mobility - Edinburgh Airport
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Passenger Agent for Restricted Mobility. Highlight your understanding of the importance of assisting passengers with restricted mobility and how you can contribute to their travel experience.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or roles that involve assisting individuals with special needs. Use specific examples that demonstrate your skills in communication, empathy, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others, particularly those with restricted mobility. Mention any previous experience in similar roles and explain why you are interested in working at Edinburgh Airport.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted to make a positive impression.
How to prepare for a job interview at First Call Contract Services
✨Show Empathy and Understanding
As a Passenger Agent for Restricted Mobility, it's crucial to demonstrate your ability to empathise with passengers who may be facing challenges. Share examples from your past experiences where you've provided support or assistance to individuals in need.
✨Familiarise Yourself with Airport Procedures
Make sure you understand the specific procedures and regulations at Edinburgh Airport, especially those related to assisting passengers with restricted mobility. This knowledge will show your commitment to the role and help you answer questions confidently.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would interact with passengers, airline staff, and security personnel. Use examples that showcase your ability to convey information clearly and compassionately.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview that assess your problem-solving skills. Think about potential situations you might encounter as a Passenger Agent and how you would handle them, focusing on safety and passenger comfort.
