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- Tasks: Support UK market launches and local activation campaigns to drive rider adoption.
- Company: Dynamic micro-mobility company focused on growth and innovation.
- Benefits: Flexible working hours, travel opportunities, and a chance to shape urban mobility.
- Why this job: Join a fast-paced team and make a real impact in cities across the UK.
- Qualifications: Strong communication skills and some experience in operations or project management.
- Other info: Perfect for university graduates looking to kickstart their career in a vibrant environment.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone based in either London, Oxford, Milton Keynes, Manchester, Nottingham or Birmingham.
We are seeking a proactive, creative, and delivery focused individual to join our Operations team as a UK Expansion Associate. In this role, you will support the growth of our UK network by helping to deliver new market launches, local activation campaigns, and city warming initiatives that drive rider adoption and long term success.
You will work across teams and on the ground to bring new schemes to life, from supporting tenders and mobilisation planning, to executing launch events, rider engagement activity, and early performance tracking. Acting as a bridge between strategy and delivery, you will help turn ideas into real world outcomes in cities across the UK.
This is an exciting opportunity for someone who thrives in fast paced environments, enjoys travel and variety, and wants to build a career at the intersection of operations, growth, and urban mobility.
What you’ll do?
- Market Expansion & Launch Delivery: Support the end to end delivery of new UK markets, from early mobilisation through to live launch. Including on the ground coordination, event set up and early rider engagement activity. You will play a key role in ensuring new schemes launch smoothly and gain strong early traction.
- City Activation & Growth Initiatives: Design and deliver creative local activation projects that drive rider sign ups and usage. This includes pop up events, partnerships, community engagement, university campaigns, employer schemes and other city warming incentives to build awareness and adoption.
- Rider Communications & Local Marketing: Work with central marketing and operations teams to localise rider communications for each city. This may include launch campaigns, in app messaging, email or on street activation, ensuring messaging is relevant, engaging and tailored to each market.
- Project Ownership & Field Delivery: Our small to medium sized projects from planning through to execution. This will often involve regular travel across the UK to deliver activity in person, manage local partners and ensure projects are delivered to a high standard.
- Tender & Growth Support: Support the operations leadership team with tender responses, market research, competitor analysis and data gathering to help win new contracts and expand existing ones. You will help shape the operational and activation strategy that sits behind each bid.
- Additional Responsibilities: Support wider UK expansion and operational projects as required, adapting to the fast paced nature of a growing micro-mobility business.
About you
- Proficient verbal and written communication skills in English language.
- Experience in a professional setting (internship, entry-level operations role, or equivalent experience preferred) with exposure to operational processes and workforce management.
- Strong work ethic with an entrepreneurial mindset, and a readiness to take on increasing levels of responsibilities and a commitment to enhancing stakeholder management and collaboration skills.
- Ability to understand data to assist operational leadership with decisions around cost optimisation and operational efficiency.
- Familiarity with Excel and Google Sheets.
Working hours: Monday to Friday, 9:00am - 6:00pm (flexibility available)
The ideal candidate will be a university graduate seeking to build a long-term career and grow within the business. Willingness to travel to various sites and locations as required. Opportunity to work from home, subject to business needs.
Junior Operations Associate in Oxford employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Associate in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their goals, especially around market expansion and local activation projects.
✨Tip Number 3
Show off your creativity! When discussing past experiences, highlight any innovative ideas you've implemented that drove engagement or improved processes. This is key for roles focused on growth initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Junior Operations Associate in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior Operations Associate role. Highlight your relevant experience and skills that align with our job description, especially in market expansion and project delivery.
Show Off Your Communication Skills: Since strong verbal and written communication is key for this role, don’t shy away from showcasing your writing style. Use clear, engaging language in your application to demonstrate how you can effectively communicate with our riders and partners.
Highlight Your Proactivity: We love a proactive attitude! Share examples of when you've taken initiative in past roles or projects. This will show us that you're ready to jump into action and help drive our UK expansion efforts.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at First Call Contract Services
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and recent projects, especially those related to UK expansion and urban mobility. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Creativity
Since the role involves designing local activation projects, be prepared to discuss your creative ideas during the interview. Think of examples from your past experiences where you've successfully engaged communities or launched initiatives. This will demonstrate your proactive approach and ability to think outside the box.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to share examples of how you've successfully communicated with different stakeholders in previous roles or projects. Whether it's through written reports or verbal presentations, showcasing your proficiency will set you apart.
✨Prepare for Data-Driven Questions
Given the emphasis on understanding data for operational efficiency, brush up on your analytical skills. Be prepared to discuss how you've used data in past experiences to inform decisions or improve processes. Familiarity with tools like Excel and Google Sheets will also be beneficial, so mention any relevant experience you have.
