Customer Experience & E-commerce Coordinator in London

Customer Experience & E-commerce Coordinator in London

London Full-Time 28000 - 32000 € / year (est.) No home office possible
First Call Contract Services

At a Glance

  • Tasks: Support customer experience and manage e-commerce operations for a trendy fashion brand.
  • Company: Fast-growing, social-first fashion brand with a vibrant online community.
  • Benefits: Competitive salary, immediate start, and a dynamic work environment.
  • Other info: Monday to Friday role with opportunities for growth in a creative industry.
  • Why this job: Join a passionate team and shape the future of fashion e-commerce.
  • Qualifications: Experience in customer service and e-commerce management preferred.

The predicted salary is between 28000 - 32000 € per year.

Tottenham, London N17

Monday - Friday 9:00am - 5:00pm

£28,000 - £32,000 DOE

Immediate Start Available

About the Company

Our client is a fast-growing, social-first fashion brand with a strong online presence and community-focused approach. They are now looking to hire a Customer Experience & E-commerce Coordinator to support their continued growth and deliver.

Customer Experience & E-commerce Coordinator in London employer: First Call Contract Services

As a fast-growing, social-first fashion brand based in Tottenham, London, we pride ourselves on fostering a vibrant work culture that values creativity and community engagement. Our employees enjoy competitive salaries, opportunities for professional development, and the chance to be part of a dynamic team that is passionate about delivering exceptional customer experiences. Join us to grow your career in an environment that celebrates innovation and collaboration.

First Call Contract Services

Contact Detail:

First Call Contract Services Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Experience & E-commerce Coordinator in London

Tip Number 1

Network like a pro! Reach out to people in the fashion and e-commerce industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.

Tip Number 2

Show off your skills! If you’ve got experience in customer experience or e-commerce, create a portfolio or a personal website showcasing your achievements. This will help you stand out when you apply through our website.

Tip Number 3

Prepare for interviews by researching the company’s values and recent projects. Being able to discuss how you align with their community-focused approach will impress them and show you’re genuinely interested.

Tip Number 4

Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Plus, it shows you’re proactive and keen on joining their team.

We think you need these skills to ace Customer Experience & E-commerce Coordinator in London

Customer Experience Management
E-commerce Platforms
Social Media Engagement
Data Analysis
Communication Skills
Problem-Solving Skills
Project Coordination

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the fashion industry and customer experience shine through. We want to see that you’re genuinely excited about the role and our brand!

Tailor Your CV:Make sure your CV is tailored to the Customer Experience & E-commerce Coordinator position. Highlight relevant skills and experiences that align with what we’re looking for, especially in e-commerce and customer service.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at First Call Contract Services

Know the Brand Inside Out

Before your interview, dive deep into the company's values, mission, and recent campaigns. Understanding their social-first approach and community focus will help you align your answers with what they stand for.

Showcase Your E-commerce Knowledge

Be prepared to discuss your experience with e-commerce platforms and customer experience strategies. Bring examples of how you've improved customer satisfaction or increased online sales in previous roles.

Prepare Questions That Matter

Think of insightful questions to ask during the interview. This could be about their future plans for growth or how they measure customer satisfaction. It shows you're genuinely interested in the role and the company.

Demonstrate Your Passion for Fashion

Since it's a fashion brand, express your enthusiasm for the industry. Share your thoughts on current trends or brands you admire. This will help you connect with the interviewers on a personal level.