At a Glance
- Tasks: Engage with customers, manage collections, and ensure smooth order processing.
- Company: Join a leading logistics company known for its supportive culture.
- Benefits: Earn from £12.71 per hour, enjoy discounts, and access a 24/7 GP helpline.
- Other info: Flexible Monday to Friday shifts with a focus on health and safety.
- Why this job: Kickstart your career with long-term opportunities and professional growth.
- Qualifications: Experience in customer service or logistics is a plus.
The predicted salary is between 26400 - 26400 € per year.
We have an exciting opportunity to work for a nationally recognised logistics business, considered to be a leader in its field. This role provides a genuine long term opportunity.
First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery drivers, warehouse, and customer service.
Why work with First Call?
- Money saving offers and discounts at your fingertips
- 24/7 GP helpline
- Discounted Gym memberships in over 2500 gyms
- Online Payslip access
- Personal Insurance
Shifts for Customer Collection Operative: Monday to Friday 9am - 5:30pm. Pay from £12.71, paid weekly.
Main duties:
- Customer facing - dealing with collections and new orders taken from the collection point.
- Returns logging.
- Dealing with customer refunds and replacements.
- Helping customers get their item from the warehouse to their car/van.
- Always ensuring compliance with health and safety regulations.
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long term opportunities and career development. This job will be suitable for any candidate with experience working at Amazon, Parcelforce, DPD, DHL or similar employers.
Customer Collections Operative in Leicester employer: First Call Contract Services
First Call Contract Services is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive pay rates starting at £12.71, comprehensive benefits including discounts, gym memberships, and a 24/7 GP helpline, employees can enjoy a fulfilling work-life balance while developing their careers in a nationally recognised logistics business.
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Collections Operative in Leicester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the logistics industry. A personal recommendation can make all the difference when you're aiming for that Customer Collections Operative role.
✨Tip Number 2
Prepare for the interview by researching First Call Contract Services. Understand their values and what they look for in candidates. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to customer service and collections. Think about scenarios where you've dealt with difficult customers or resolved issues effectively. We want you to shine during those interviews!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.
We think you need these skills to ace Customer Collections Operative in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Collections Operative role. Highlight any relevant experience you have, especially if you've worked in logistics or customer service before. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Showcase Your Customer Service Skills:Since this role involves dealing with customers directly, make sure to highlight your customer service skills in your application. Share examples of how you've successfully handled customer queries or resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at First Call Contract Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Collections Operative. Familiarise yourself with the key responsibilities like dealing with collections, logging returns, and ensuring compliance with health and safety regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
If you've worked for companies like Amazon, DPD, or DHL, be ready to discuss your experiences. Highlight specific situations where you dealt with customer service challenges or managed collections effectively. This will demonstrate your relevant skills and how they align with what the company is looking for.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, career development opportunities, and the team you'll be working with. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
Even though this is a logistics role, first impressions matter. Dress smartly and professionally for your interview. It shows respect for the opportunity and helps you feel more confident when meeting your potential employers.
