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- Tasks: Support UK market launches and local activation campaigns to drive rider adoption.
- Company: Dynamic micro-mobility company focused on growth and innovation.
- Benefits: Flexible working hours, remote work options, and opportunities for career growth.
- Why this job: Join a fast-paced team and make a real impact in urban mobility.
- Qualifications: Strong communication skills and some experience in operations or related fields.
- Other info: Exciting travel opportunities and a chance to shape the future of transport.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone based in either London, Oxford, Milton Keynes, Manchester, Nottingham or Birmingham.
We are seeking a proactive, creative, and delivery focused individual to join our Operations team as a UK Expansion Associate. In this role, you will support the growth of our UK network by helping to deliver new market launches, local activation campaigns, and city warming initiatives that drive rider adoption and long term success.
You will work across teams and on the ground to bring new schemes to life, from supporting tenders and mobilisation planning, to executing launch events, rider engagement activity, and early performance tracking. Acting as a bridge between strategy and delivery, you will help turn ideas into real world outcomes in cities across the UK.
This is an exciting opportunity for someone who thrives in fast paced environments, enjoys travel and variety, and wants to build a career at the intersection of operations, growth, and urban mobility.
What you’ll do:
- Market Expansion & Launch Delivery: Support the end to end delivery of new UK markets, from early mobilisation through to live launch. Including on the ground coordination, event set up and early rider engagement activity. You will play a key role in ensuring new schemes launch smoothly and gain strong early traction.
- City Activation & Growth Initiatives: Design and deliver creative local activation projects that drive rider sign ups and usage. This includes pop up events, partnerships, community engagement, university campaigns, employer schemes and other city warming incentives to build awareness and adoption.
- Rider Communications & Local Marketing: Work with central marketing and operations teams to localise rider communications for each city. This may include launch campaigns, in app messaging, email or on street activation, ensuring messaging is relevant, engaging and tailored to each market.
- Project Ownership & Field Delivery: Our small to medium sized projects from planning through to execution. This will often involve regular travel across the UK to deliver activity in person, manage local partners and ensure projects are delivered to a high standard.
- Tender & Growth Support: Support the operations leadership team with tender responses, market research, competitor analysis and data gathering to help win new contracts and expand existing ones. You will help shape the operational and activation strategy that sits behind each bid.
- Additional Responsibilities: Support wider UK expansion and operational projects as required, adapting to the fast paced nature of a growing micro-mobility business.
About you:
- Proficient verbal and written communication skills in English language.
- Experience in a professional setting (internship, entry-level operations role, or equivalent experience preferred) with exposure to operational processes and workforce management.
- Strong work ethic with an entrepreneurial mindset, and a readiness to take on increasing levels of responsibilities and a commitment to enhancing stakeholder management and collaboration skills.
- Ability to understand data to assist operational leadership with decisions around cost optimisation and operational efficiency.
- Familiarity with Excel and Google Sheets.
- Working hours: Monday to Friday, 9:00am - 6:00pm (flexibility available).
- The ideal candidate will be a university graduate seeking to build a long-term career and grow within the business.
- Willingness to travel to various sites and locations as required.
- Opportunity to work from home, subject to business needs.
Junior Operations Associate employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your creativity! When discussing past experiences, highlight any innovative solutions you've implemented or unique projects you've led. This is especially important for roles focused on growth and activation, like the Junior Operations Associate position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Junior Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Operations Associate role. Highlight any relevant projects or internships that showcase your operational skills and creativity.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role and how you can contribute to our UK expansion. Be specific about your experiences and how they relate to the job description.
Showcase Your Communication Skills: Since strong verbal and written communication is key, ensure your application is clear, concise, and free of errors. This is your chance to demonstrate your ability to engage effectively with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at First Call Contract Services
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and recent projects, especially those related to UK expansion and urban mobility. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Creativity
As a Junior Operations Associate, creativity is key for designing local activation projects. Prepare examples of past experiences where you've successfully implemented creative solutions or campaigns. This will demonstrate your ability to think outside the box and contribute to the company's growth initiatives.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world situations, such as launching a new market or engaging riders. Think through potential challenges and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Communication Skills
Since the role involves working across teams and engaging with local communities, emphasise your verbal and written communication skills. Be ready to discuss how you've effectively communicated in previous roles, whether through presentations, emails, or on-the-ground interactions.
