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- Tasks: Manage stock, drive sales, and provide top-notch customer service.
- Company: Dynamic company focused on operational excellence and professional growth.
- Benefits: Competitive salary of £32,000 and hands-on leadership opportunities.
- Why this job: Join a proactive team and make a real impact in sales and customer relations.
- Qualifications: Experience in stock handling and sales, with strong communication skills.
- Other info: Opportunity to work independently while collaborating with management.
The predicted salary is between 28800 - 38400 £ per year.
Salary: £32,000 per year
Location: Felixstowe
About the Role: Our client is looking for a proactive, commercially aware Stock & Parts Handler / Sales Representative / Supervisor to manage stock to the highest standards while driving sales growth. This is a hands-on role that combines operational responsibility with customer service, sales, and leadership. You will manage inventory, develop new business, maintain strong client relationships, and support the wider objectives of the business.
Key Responsibilities:
- Stock & Inventory Management
- Manage owned and imprest stock in line with company processes and high inventory standards.
- Maintain accurate stock records, rotation, and housekeeping.
- Follow structured procedures to ensure compliance, efficiency, and consistency.
- Sales & Business Development
- Promote products and services, particularly in truck and trailer parts or related sectors.
- Identify, develop, and secure new customer accounts.
- Maintain and grow existing customer relationships, exceeding expectations.
- Work towards agreed sales targets and KPIs.
- Customer Service
- Deliver excellent customer service both face-to-face and via telephone.
- Act as a professional point of contact for customers, representing the company's values.
- Resolve queries effectively and make sound business decisions.
- Operational & Reporting
- Work independently while keeping management updated on stock, sales, and customer activity.
- Support business planning through structured reporting and feedback.
- Leadership & Supervision
- Demonstrate supervisory skills and support colleagues, promoting best practice.
- Actively participate in operational delivery, supporting drivers, planning routes, and ensuring service levels.
- Uphold and enhance the company's professional reputation.
- Health, Safety & Fire Awareness
- Maintain a safe and compliant working environment and lead by example.
- Ensure compliance with all health and safety legislation, company policies, and safe working practices.
- Carry out regular workplace checks, risk assessments, and follow up on incidents.
- Act as Fire Marshal, lead drills, and maintain fire safety equipment and procedures.
Skills & Experience:
- Proven experience in stock handling and sales, ideally within truck and trailer parts or a similar industry.
- Strong understanding of stock processes, inventory control, and operational standards.
- Excellent organisational, communication, and customer service skills.
- Ability to work independently while collaborating with management.
- Commercially aware with confidence in decision-making.
- Experience working to targets and KPIs.
- Hands-on approach to both sales and operations.
- Knowledge of health and fire safety procedures.
What's on Offer:
- £32,000 per year
- Opportunity to work in a dynamic, hands-on role with sales and leadership responsibilities.
- Be part of a company that values operational excellence, customer service, and professional growth.
Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience in stock handling and sales aligns with their needs. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them why you’re the perfect fit for the Stock & Parts Handler role. It shows you’re keen and professional!
We think you need these skills to ace Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your stock handling and sales experience, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Stock & Parts Handler role. Mention specific examples of how you've driven sales or managed inventory effectively.
Showcase Your Customer Service Skills: Since customer service is key in this role, include examples of how you've gone above and beyond for customers in the past. This will show us that you can represent our company’s values well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Call Contract Services
✨Know Your Stock Inside Out
Make sure you understand the stock handling processes and inventory control. Familiarise yourself with common truck and trailer parts, as well as any specific products the company offers. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales growth in previous roles. Be ready to discuss your approach to developing new customer accounts and maintaining existing relationships. Highlight any targets you've met or exceeded to show your commercial awareness.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or supported colleagues. Be prepared to share your experiences in promoting best practices and ensuring operational excellence. This will show that you're not just a hands-on worker but also someone who can inspire and guide others.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've resolved customer queries effectively in the past. Share specific examples of how you've gone above and beyond to exceed customer expectations, as this will align with the company's values.
