Customer Service Colleague - Manchester Airport

Job Description

First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport. Start Date 02 MARCH 2026

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making a memorable difference in the lives of our customers and employees? If you\’re looking for change, and you\’re ready to make changes … we\’re looking for you.

– Part Time 25hrs per week

– Shifts between 3am – 8pm (5 days on, 3 days off)

– Commission Structure

Key Responsibilities:

• Provide an excellent level of customer service, assisting with greeting and passenger documentation.
• Check-in and processing of passenger boarding cards and bag tags.
• Board and process customers at the boarding gate.
• Responsible for following strict safety and security regulations
• Assist customers to ensure a smooth journey through the airport

Required skills:

• Ability to work in a fast paced environment
• A high standard of literacy and numeracy
• Ability to be able to work varied start and finish times
• Able to work as part of a team
• Good communication skills
• Strong IT skills

Security Checks:

• Be able to provide 5 years address history
• Be able to provide 5 years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

Aviation is what we do and with over 50 years of experience in aviation and the world of air travel or ground handling – you are in safe hands.

First Call Aviation is part of First Call Contract Services Limited – dedicated to providing an professional service to the Aviation sector.

Job Types: Part-time, Temp to perm

Pay: £13.35 per hour

Additional pay:

• Bonus scheme

Benefits:

• Free On-site parking
• Shuttle service provided
• Store discount

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Start Date: 02/03/2026 & 08/06/2026

Job Types: Part-time, Temp to perm