At a Glance
- Tasks: Engage with customers, manage collections, and handle returns efficiently.
- Company: Join a leading logistics business known for its excellent reputation.
- Benefits: Enjoy competitive pay, discounts, gym memberships, and 24/7 GP access.
- Other info: Flexible Monday to Friday shifts with weekly pay.
- Why this job: Kickstart your career with long-term opportunities in a supportive environment.
- Qualifications: Experience in customer service or logistics is a plus.
The predicted salary is between 26400 - 26400 £ per year.
We have an exciting opportunity to work for a nationally recognised logistics business, considered to be a leader in its field. This role provides a genuine long term opportunity.
First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery drivers, warehouse, and customer service.
Why work with First Call?
- Money saving offers and discounts at your fingertips
- 24/7 GP helpline
- Discounted Gym memberships in over 2500 gyms
- Online Payslip access
- Personal Insurance
Shifts for Customer Collection Operative:
- Monday to Friday 9am - 5:30pm
- Pay: From £12.71 Paid weekly
Main duties:
- Customer facing - dealing with collections and new orders taken from the collection point.
- Returns logging.
- Dealing with customer refunds and replacements.
- Helping customers get their item from the warehouse to their car/van.
- Always ensuring compliance with health and safety regulations.
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long term opportunities and career development. This job will be suitable for any candidate with experience working at Amazon, Parcelforce, DPD, DHL or similar employers.
Customer Collections & Returns Specialist employer: First Call Contract Services
First Call Contract Services is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive pay rates starting at £12.71, comprehensive benefits including discounts, gym memberships, and a 24/7 GP helpline, employees can enjoy a fulfilling work-life balance while developing their careers in a nationally recognised logistics business.
Contact Details:
First Call Contract Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Collections & Returns Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the logistics industry. A personal recommendation can make all the difference when you're trying to land that Customer Collections & Returns Specialist role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes First Call Contract Services a leader in logistics. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to customer service and collections. Think about scenarios where you've dealt with difficult customers or resolved issues effectively. We want you to shine and show how your experience aligns with the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else. Let's get you that job!
We think you need these skills to ace Customer Collections & Returns Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Collections & Returns Specialist role. Highlight any relevant experience you have, especially if you've worked in logistics or customer service before. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Showcase Your Customer Service Skills:Since this role is all about dealing with customers, make sure to highlight your customer service experience. Share specific examples of how you've helped customers in the past, as this will show us you're the right fit for the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you'll be one step closer to joining our fantastic team at First Call Contract Services!
How to prepare for a job interview at First Call Contract Services
✨Know Your Customer Service Basics
Brush up on your customer service skills, especially how to handle collections and returns. Be ready to share examples of how you've successfully dealt with customer issues in the past, as this role is all about making customers happy.
✨Familiarise Yourself with Logistics
Since this position is with a logistics business, it’s a good idea to understand the basics of the industry. Research common practices in collections and returns, and be prepared to discuss how you can contribute to the efficiency of the process.
✨Highlight Relevant Experience
If you've worked at companies like Amazon or DPD, make sure to mention that experience. Talk about specific tasks you handled that relate to the job description, such as managing returns or dealing with customer refunds.
✨Show Enthusiasm for Long-Term Growth
This role offers genuine long-term opportunities, so express your interest in growing with the company. Share your career aspirations and how you see yourself developing within the organisation, which will show that you're committed and forward-thinking.
