At a Glance
- Tasks: Engage with customers, manage collections, and ensure smooth order processing.
- Company: Join a leading logistics business known for its supportive culture.
- Benefits: Earn from Β£12.71 per hour, enjoy discounts, and access a 24/7 GP helpline.
- Other info: Monday to Friday shifts with weekly pay and a dynamic work environment.
- Why this job: Kickstart your career with long-term opportunities and professional growth.
- Qualifications: Experience in customer service or logistics is a plus.
The predicted salary is between 26400 - 26400 β¬ per year.
We have an exciting opportunity to work for a nationally recognised logistics business, considered to be a leader in its field.
Pay rates from Β£12.71. This role provides a genuine long term opportunity.
First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery drivers, warehouse, and customer service.
Why work with First Call?
- Money saving offers and discounts at your fingertips
- 24/7 GP helpline
- Discounted Gym memberships in over 2500 gyms
- Online Payslip access
- Personal Insurance
Shifts for Customer Collection Operative: Monday to Friday 9am - 5:30pm
Pay From Β£12.71. Paid weekly.
Main duties:
- Customer facing - dealing with collections and new orders taken from the collection point.
- Returns logging.
- Dealing with customer refunds and replacements.
- Helping customers get their item from the warehouse to their car/van.
- Always ensuring compliance with health and safety regulations.
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long term opportunities and career development. This job will be suitable for any candidate with experience working at Amazon, Parcelforce, DPD, DHL or similar employers.
Customer Collections Operative in Chesterfield employer: First Call Contract Services
First Call Contract Services is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive pay rates starting at Β£12.71, comprehensive benefits including 24/7 GP helpline, discounted gym memberships, and a commitment to career development, this nationally recognised logistics business provides a meaningful and rewarding environment for Customer Collections Operatives. Join us to be part of a team that values your contributions and offers genuine long-term opportunities.
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Customer Collections Operative in Chesterfield
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the logistics industry. A personal recommendation can make all the difference when you're trying to land that Customer Collections Operative role.
β¨Tip Number 2
Prepare for the interview by researching First Call Contract Services. Understand their values and what they look for in candidates. This way, you can tailor your answers to show how you fit right into their team!
β¨Tip Number 3
Practice common interview questions related to customer service and collections. Think about scenarios where you've dealt with difficult customers or resolved issues effectively. We want you to shine during those interviews!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Customer Collections Operative in Chesterfield
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in customer service or logistics before. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you're excited about the Customer Collections Operative role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Customer Skills:Since this role is all about dealing with customers, make sure to mention any previous experience you have in customer-facing roles. We love candidates who can connect with people!
Apply Through Our Website:For the best chance of success, apply directly through our website. Itβs quick and easy, and weβll get your application straight into our system!
How to prepare for a job interview at First Call Contract Services
β¨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Collections Operative. Familiarise yourself with the logistics industry and the specific duties mentioned in the job description, like dealing with collections and customer refunds. This will show that you're genuinely interested and prepared.
β¨Showcase Your Experience
If you've worked at companies like Amazon or DPD, be ready to discuss your experiences. Highlight specific situations where you dealt with customer service challenges or compliance issues. This will help the interviewer see how your background aligns with their needs.
β¨Ask Smart Questions
Prepare a few thoughtful questions about the company culture or growth opportunities within First Call Contract Services. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it makes the conversation more engaging!
β¨Be Personable and Professional
As this role is customer-facing, it's important to demonstrate your communication skills. Be friendly and approachable during the interview, while also maintaining professionalism. A positive attitude can go a long way in making a great impression!