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- Tasks: Lead a team to manage deliveries and ensure top-notch customer service.
- Company: Dynamic logistics company with a focus on efficiency and teamwork.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Be at the forefront of delivery operations and make a real impact.
- Qualifications: Experience in transport operations and strong leadership skills.
- Other info: Join a fast-paced team with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Chepstow
Salary: £36,346.17 per annum
Hours: 42.5 hours per week, working 8.25 hours per day. The role follows a rotating shift pattern of Monday-Friday for two weeks, followed by Tuesday-Saturday on the third week.
Our client is looking for a dedicated Depot Supervisor to oversee and manage all aspects of their satellite delivery function at their depot in Chepstow. You will play a key role in ensuring efficient delivery scheduling, allocation of loads, and maintaining high performance in line with customer service targets.
Key Responsibilities:- Manage and schedule deliveries, allocate loads, and monitor delivery performance to ensure efficient and timely service.
- Oversee resource allocation to ensure deliveries are dispatched on time and cost-effectively, meeting budgetary targets.
- Monitor driver performance throughout the day and take proactive action to meet delivery targets.
- Address and resolve customer queries related to failed deliveries in a professional and timely manner.
- Maintain a high service level, aiming for above 99.5% attributable service level.
- Ensure full compliance with hand-held terminal usage, start time, and 3-hour delivery adherence.
- Manage first-stage disciplinary situations as necessary.
- Maintain accurate records on the Drive system and provide reporting on key performance indicators to senior management.
- Promote company core values and ensure effective communication of expectations to all staff.
- Understanding of industry legislation, including tachograph and driving hours regulations.
- Extensive experience in transport operations and legal responsibilities.
- Basic awareness of health and safety legislation.
- Strong PC literacy, particularly with Microsoft Excel.
- Clamp/fork truck license (advantageous).
- Ability to work under pressure in a fast-paced environment.
- Strong leadership and people management skills.
- Excellent verbal and written communication skills.
- Experience leading a small team (advantageous).
- Experience in a customer-focused environment.
- Supervisory or management experience in a multi-drop environment is preferred.
- An O License would be desirable.
If you have the experience and drive to lead a team and ensure smooth operations in a fast-paced delivery environment, we would love to hear from you.
Depot Supervisor in Chepstow employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Supervisor in Chepstow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to depot management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've managed teams or resolved delivery issues in the past. This will help you stand out as a strong candidate!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for the position.
We think you need these skills to ace Depot Supervisor in Chepstow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot Supervisor role. Highlight your experience in transport operations and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed deliveries or resolved customer queries in the past. We love a good story!
Show Off Your Skills: Don’t forget to showcase your PC literacy, especially with Excel, and any relevant licenses you hold. If you’ve got experience in a fast-paced environment, let us know! We’re keen to see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we’ll get your application in front of the right people faster. We can’t wait to hear from you!
How to prepare for a job interview at First Call Contract Services
✨Know Your Stuff
Make sure you brush up on your knowledge of transport operations and industry legislation. Familiarise yourself with tachograph rules and driving hours regulations, as these are crucial for the Depot Supervisor role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you managed performance or resolved conflicts. This will help demonstrate your strong leadership and people management skills, which are key for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a failed delivery or managing driver performance under pressure. Practise your responses to these types of questions so you can showcase your problem-solving abilities and customer service focus.
✨Highlight Your Tech Savvy
Since the role requires strong PC literacy, especially with Microsoft Excel, be prepared to discuss your experience with these tools. If you have any examples of how you've used technology to improve efficiency or reporting, make sure to bring those up during the interview.
