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- Tasks: Lead a team to manage deliveries and ensure top-notch customer service.
- Company: Dynamic logistics company focused on efficient delivery solutions.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Be a key player in a fast-paced delivery operation and make a real impact.
- Qualifications: Experience in transport operations and strong leadership skills required.
- Other info: Join a vibrant team with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Chepstow
Salary: £36,346.17 per annum
Hours: 42.5 hours per week, working 8.25 hours per day. The role follows a rotating shift pattern of Monday-Friday for two weeks, followed by Tuesday-Saturday on the third week.
Our client is looking for a dedicated Depot Supervisor to oversee and manage all aspects of their satellite delivery function at their depot in Chepstow. You will play a key role in ensuring efficient delivery scheduling, allocation of loads, and maintaining high performance in line with customer service targets.
Key Responsibilities:
- Manage and schedule deliveries, allocate loads, and monitor delivery performance to ensure efficient and timely service.
- Oversee resource allocation to ensure deliveries are dispatched on time and cost-effectively, meeting budgetary targets.
- Monitor driver performance throughout the day and take proactive action to meet delivery targets.
- Address and resolve customer queries related to failed deliveries in a professional and timely manner.
- Maintain a high service level, aiming for above 99.5% attributable service level.
- Ensure full compliance with hand-held terminal usage, start time, and 3-hour delivery adherence.
- Manage first-stage disciplinary situations as necessary.
- Maintain accurate records on the Drive system and provide reporting on key performance indicators to senior management.
- Promote company core values and ensure effective communication of expectations to all staff.
Requirements:
Knowledge: Understanding of industry legislation, including tachograph and driving hours regulations. Extensive experience in transport operations and legal responsibilities. Basic awareness of health and safety legislation.
Skills: Strong PC literacy, particularly with Microsoft Excel. Clamp/fork truck license (advantageous). Ability to work under pressure in a fast-paced environment. Strong leadership and people management skills. Excellent verbal and written communication skills.
Experience: Experience leading a small team (advantageous). Experience in a customer-focused environment. Supervisory or management experience in a multi-drop environment is preferred. An O License would be desirable.
If you have the experience and drive to lead a team and ensure smooth operations in a fast-paced delivery environment, we would love to hear from you.
Locations
Depot Supervisor in Chepstow, Wales employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Supervisor in Chepstow, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics industry. You never know who might have a lead on a Depot Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to delivery management and team leadership. We recommend using the STAR method to structure your answers, showcasing your experience and problem-solving skills.
✨Tip Number 3
Showcase your tech-savviness! Brush up on your Microsoft Excel skills and be ready to discuss how you've used technology to improve delivery performance in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Depot Supervisor in Chepstow, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot Supervisor role. Highlight your experience in transport operations and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to managing deliveries and customer service, as these are key for us.
Showcase Your Skills: Don’t forget to highlight your PC literacy, especially with Microsoft Excel. If you have a clamp/fork truck license, make sure to mention it! We love seeing candidates who can bring extra skills to the table.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at First Call Contract Services
✨Know Your Stuff
Make sure you brush up on your knowledge of transport operations and industry legislation. Familiarise yourself with tachograph regulations and driving hours, as these are crucial for the Depot Supervisor role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you managed performance or resolved conflicts. This will help demonstrate your strong leadership and people management skills, which are key for this role.
✨Be Customer-Focused
Since the role involves addressing customer queries, be ready to discuss your experience in a customer-focused environment. Share instances where you went above and beyond to resolve issues or improve service levels. This will highlight your commitment to maintaining high service standards.
✨Get Tech-Savvy
As the role requires strong PC literacy, especially with Microsoft Excel, make sure you can talk about your experience with these tools. If you have any specific examples of how you've used Excel to manage data or improve processes, bring those up during the interview to showcase your skills.
