At a Glance
- Tasks: Lead and manage branch operations, driving sales and ensuring exceptional customer service.
- Company: Dynamic company focused on growth and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity for personal growth in a fast-paced, rewarding environment.
- Why this job: Make a real impact in a leadership role while growing your career.
- Qualifications: Proven branch management experience and strong leadership skills.
The predicted salary is between 42000 - 50000 £ per year.
Location: Avonmouth
Salary: £42,000 - £50,000 per annum (dependent on experience)
Working Hours: Monday to Friday, 8:30 am - 5:30 pm | 1 in 3 Saturdays, 8:00 am - 12:00 pm
Contract Type: Permanent, Full-time
Role Purpose
Responsible for the day-to-day operational, commercial, and financial management of the Avonmouth branch. The Branch Manager will lead, motivate, and manage the branch team to ensure optimal sales performance, profit margins, and strict operational compliance. You will drive local business growth, build strong customer relationships, and enforce company policies to deliver exceptional customer service while meeting agreed KPIs and targets.
Key Responsibilities
- Branch Operations & Leadership
- Exercise full operational control over the branch, overseeing daily workflow, staffing coverage, and resource management.
- Manage, lead, and motivate branch personnel to hit operational targets and high standards of performance.
- Oversee recruitment, onboarding, training, and ongoing staff development in alignment with company policies and UK employment law.
- Lead local HR and performance management procedures, including appraisals, discipline, grievances, and succession planning.
- Ensure full compliance with daily, weekly, and monthly operational scorecards and compliance workbooks.
- Sales, Commercial & Financial Performance
- Take ownership of the branch Profit & Loss (P&L), working closely with the sales team to hit monthly sales, margin, and contribution targets.
- Assess local market conditions to identify new prospective sales opportunities and expand the local customer base.
- Implement commercial strategies to optimise productivity, promote over-the-counter sales, and drive growth across truck and trailer product lines.
- Manage cash control and payment systems safely and in accordance with company governance.
- Supply Chain, Stock & Fleet Management
- Oversee stock control procedures, ensuring inventory targets are met, stock cleanses/transfers are handled efficiently, and incoming deliveries are processed correctly.
- Ensure customer imprest stock checks are carried out accurately and on schedule.
- Oversee the efficient deployment of branch drivers and store-persons, ensuring full productivity during periods of low delivery activity.
- Guarantee all branch delivery vehicles meet Road Traffic Act regulations and internal safety standards, ensuring daily checks are logged and actioned.
- Customer Service & Quality Standards
- Ensure the branch consistently meets and exceeds both Head Office and local customer Service Level Agreements (SLAs).
- Manage incoming call volume and over-the-counter interactions to promote part sales and deliver high customer satisfaction.
- Maintain a secure, safe working environment for all staff and visitors in compliance with Health & Safety regulations.
Requirements & Qualifications
Essential Criteria:
- Proven track record in Branch Management with demonstrated success in driving sales, managing P&L, and improving profit margins.
- Strong leadership experience, with the ability to manage, motivate, and develop a multi-disciplinary team.
- Confident understanding of HR procedures, performance management, and recruitment practices.
- Commercial acumen with strong forecasting, sales planning, and cost management capabilities.
- Solid experience managing stock control, fleet vehicles, and workplace Health & Safety.
- Excellent verbal and written communication skills with a strong phone manner and professional presence.
- Proficient in Microsoft Office suite and standard operating software.
- Holds a valid UK Driving Licence.
- Flexibility to work required Saturday shift patterns (1 in 3) and occasional overnight stays if required.
Desirable Criteria:
- Knowledge of commercial truck and trailer parts or the wider automotive/FMCG distribution sector.
Personal Attributes & Competencies
- Self-Motivated: Target-driven with a positive, assertive, and diplomatic "can-do" approach.
- Integrity & Trust: High ethical standards, trustworthy, and accountable for branch outcomes.
- Resilient Leader: Thrives under pressure in a fast-paced operational environment.
- Customer-Focused: Passionate about delivering service excellence and growing long-term client relationships.
Branch Manager in Bristol employer: First Call Contract Services
As a leading recruiter in the aviation sector, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our employees benefit from comprehensive training programs, opportunities for career advancement, and a supportive environment that encourages personal growth. Located in a vibrant area, we offer flexible working arrangements and a commitment to employee well-being, making us an exceptional employer for those seeking a rewarding career in recruitment.
Contact Details:
First Call Contract Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Bristol
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Branch Manager at First Call Contract Services!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like First Call Contract Services or be willing to refer you for that Branch Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from First Call Contract Services who’s on the lookout for their next Branch Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Branch Manager role at First Call Contract Services!
We think you need these skills to ace Branch Manager in Bristol
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at First Call Contract Services. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at First Call Contract Services
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at First Call Contract Services. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
