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- Tasks: Help passengers with restricted mobility navigate the airport and ensure a smooth travel experience.
- Company: Join a leading airport service team dedicated to inclusivity and support.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Dynamic role with varied shifts and a supportive team atmosphere.
- Why this job: Make a real difference in people's travel experiences while working in a vibrant environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26900 - 27900 £ per year.
Shifts: 4 ON 2 OFF DAYS 03:00AM - 23:00PM. DAY RATE PAY: £12.95
Shifts: 4 ON 4 OFF NIGHTS 20:00PM - 08:00AM. NIGHT SHIFT PAY: £13.45
Responsibilities:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft.
- In a safe manner, assist in the
Passenger Service Agent - Edinburgh Airport in Bonnyrigg employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Service Agent - Edinburgh Airport in Bonnyrigg
✨Tip Number 1
Network like a pro! Chat with folks in the industry, especially at Edinburgh Airport. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your people skills! As a Passenger Service Agent, you'll be interacting with passengers all day. Role-play scenarios with friends to boost your confidence and show off your friendly side during interviews.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for interviews. It shows you're serious about the role and ready to represent the company well.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Passenger Service Agent - Edinburgh Airport in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any experience you have with customer service or working in a fast-paced environment. We want to see how your skills match the role of a Passenger Service Agent, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping passengers with restricted mobility. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for clarity in communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at First Call Contract Services
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Passenger Service Agent, especially for those with Restricted Mobility. Familiarise yourself with the specific tasks like assisting passengers at check-in and security. This will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
As a Passenger Service Agent, you'll be interacting with a variety of people. During the interview, highlight any previous experience where you've provided excellent customer service or assisted individuals in need. Use examples that demonstrate your empathy and communication skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as how you'd handle a passenger who is anxious about flying. Prepare by thinking through potential scenarios and how you would respond. This will help you convey your problem-solving abilities and calm demeanour.
✨Dress the Part
Even if the role involves a uniform, dressing smartly for the interview shows professionalism. Opt for business casual attire to make a good first impression. It reflects your seriousness about the position and respect for the interview process.