At a Glance
- Tasks: Assist passengers at Edinburgh Airport, ensuring smooth check-in and boarding processes.
- Company: Join a dynamic team at Edinburgh Airport, supporting travellers across Europe.
- Benefits: Earn £12.72 per hour with flexible shifts and full training provided.
- Other info: Enjoy a rotating shift pattern with 6 days on, 3 days off.
- Why this job: Be part of an exciting environment and help create memorable travel experiences.
- Qualifications: Customer service experience is a plus; enthusiasm for working with people is essential.
The predicted salary is between 26500 - 27500 € per year.
£12.72 per hour
Start date: 1st June 2026
29 hours per week | Rotating shift pattern: 6 days on, 3 days off | 4am Starts
Help passengers start their journey the right way. We are currently recruiting Passenger Service Agents to support airline operations at Edinburgh Airport, assisting travellers flying to a wide range of destinations across Europe. This customer-facing role is ideal for someone who enjoys working with people and thrives in a busy, fast-moving environment. You'll be involved in different stages of the passenger journey, helping ensure flights operate smoothly, safely, and on schedule. Every day is different, and you'll play an important part in delivering a positive airport experience from check-in through to boarding. Full training will be provided. Applicants from customer service, hospitality, retail, events, travel, or similar backgrounds are encouraged to apply.
Key responsibilitiesAs part of the Passenger Services team, your duties will include:
Check-in Agent - Edinburgh Airport in Bonnyrigg employer: First Call Contract Services
Join our dynamic team at Edinburgh Airport as a Check-in Agent, where you'll enjoy a vibrant work culture that prioritises teamwork and customer satisfaction. With competitive pay, comprehensive training, and opportunities for career advancement, we empower our employees to thrive in a fast-paced environment while making a meaningful impact on travellers' journeys. Experience the unique advantage of working in one of Scotland's busiest airports, where every day brings new challenges and rewards.
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Check-in Agent - Edinburgh Airport in Bonnyrigg
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the airline or customer service sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for check-in agents. Think about your past experiences in customer service and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show up looking professional and ready to represent the airline. It’ll set the tone for a great conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who want to make a difference in the travel experience.
We think you need these skills to ace Check-in Agent - Edinburgh Airport in Bonnyrigg
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a customer-facing role like this.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service, hospitality, or similar fields. We love seeing how your background aligns with the role of a Check-in Agent at Edinburgh Airport!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, we’re looking for someone who thrives in a busy environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Call Contract Services
✨Know the Role Inside Out
Before your interview, make sure you understand what a Check-in Agent does at Edinburgh Airport. Familiarise yourself with the key responsibilities and think about how your previous experience in customer service or hospitality can relate to this role.
✨Show Your People Skills
Since this role is all about helping passengers, be ready to share examples of how you've successfully dealt with customers in the past. Think of specific situations where you went above and beyond to ensure a positive experience.
✨Prepare for Scenario Questions
Expect questions that put you in real-life airport situations. Practice how you would handle busy periods, difficult passengers, or unexpected delays. This will show that you're ready for the fast-paced environment.
✨Dress the Part
Even though the role is customer-facing, first impressions matter! Dress smartly and professionally for your interview to convey that you take the opportunity seriously and are ready to represent the airline well.
