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- Tasks: Design and manage a high-quality parking network while engaging with local stakeholders.
- Company: Dynamic operations team focused on micromobility solutions in the West Midlands.
- Benefits: Flexible working hours, travel opportunities, and potential for remote work.
- Why this job: Make a real impact on urban mobility and enhance community accessibility.
- Qualifications: Strong communication skills and experience in operational roles preferred.
- Other info: Ideal for university graduates looking to grow their career in a vibrant environment.
The predicted salary is between 28800 - 43200 £ per year.
This role is based in the West Midlands, with regular travel across the region required (Birmingham, Coventry, Wolverhampton, Dudley, Walsall and Solihull).
We are seeking a proactive, analytical and field driven individual to join our Operations team as a Parking & Public Realm Associate for the West Midlands. This role will be fully focused on designing, delivering and managing a high quality parking network that enables a safe, reliable and accessible micromobility service. You will spend significant time on the ground assessing potential parking locations, working with local stakeholders and landowners, and translating real world insights into compelling parking proposals for councils, partners and communities.
From shaping our launch parking strategy to owning ongoing parking performance once live, you will play a critical role in ensuring the scheme is easy to use, trusted by cities, and scalable for future growth. This is an ideal opportunity for someone who enjoys on street research, stakeholder engagement, and turning complex spatial challenges into clear, practical solutions.
What you’ll do?
- Conduct on street assessments across the West Midlands to identify high potential parking locations. This includes analysing footfall, demand generators, transport links, visibility, accessibility and rider behaviour to inform where parking should be placed.
- Translate field research and data into clear, visually compelling parking proposals for local authorities, private partners and internal stakeholders. This will include maps, density modelling, phased rollout plans and site justifications.
- Identify and engage with private landowners, businesses, universities and developers to secure new parking locations. You will support negotiations, site approvals and onboarding of new parking assets.
- Review existing on street infrastructure and identify opportunities to rebrand, repurpose or upgrade assets to increase visibility, compliance and scheme consistency.
- Once live, monitor rider compliance, parking friction and operational issues. Work with data and field teams to identify problem areas and implement improvements.
- Use insights from rider behaviour, complaints, heat maps and field observations to continuously refine the parking network and propose scalable solutions for future growth.
About you?
- Proficient verbal and written communication skills in English language.
- Experience in a professional setting (internship, entry-level operations role, or equivalent experience preferred) with exposure to operational processes and workforce management.
- Strong work ethic with an entrepreneurial mindset, and a readiness to take on increasing levels of responsibilities and a commitment to enhancing stakeholder management and collaboration skills.
- Ability to understand data to assist operational leadership with decisions around cost optimisation and operational efficiency.
- Familiarity with Excel and Google Sheets.
Working hours: Monday to Friday, 9:00am - 6:00pm (flexibility available). The ideal candidate will be a university graduate seeking to build a long-term career and grow within the business. Willingness to travel to various sites and locations as required. Opportunity to work from home, subject to business needs.
Junior Operations Associate in Birmingham employer: First Call Contract Services
Contact Detail:
First Call Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Associate in Birmingham
✨Tip Number 1
Get out there and network! Attend local events or meetups related to operations and micromobility. It's a great way to meet people in the industry, learn about potential job openings, and make connections that could help you land that Junior Operations Associate role.
✨Tip Number 2
Don’t underestimate the power of social media! Follow companies you're interested in, engage with their posts, and share your insights on parking and public realm topics. This can help you get noticed by hiring managers and show off your passion for the field.
✨Tip Number 3
Prepare for interviews by researching the company and its projects in the West Midlands. Be ready to discuss how your skills can contribute to their parking network design and stakeholder engagement efforts. Show them you’re not just another candidate, but someone who truly understands their mission.
✨Tip Number 4
Apply through our website! We want to see your application and hear your story. Make sure to highlight any relevant experience you have in operations or field research, and don’t forget to showcase your analytical skills. Let’s get you on board!
We think you need these skills to ace Junior Operations Associate in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior Operations Associate role. Highlight your relevant experience in operations, stakeholder engagement, and any field research you've done. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since this role requires strong verbal and written communication, don’t shy away from showcasing these skills in your application. Use clear, concise language and make sure your documents are well-structured. We love a good communicator!
Demonstrate Your Analytical Mindset: We’re looking for someone who can turn data into actionable insights. In your application, mention any experience you have with data analysis or problem-solving. Show us how you can tackle complex challenges and come up with practical solutions!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and it helps us keep track of all candidates. We can’t wait to hear from you!
How to prepare for a job interview at First Call Contract Services
✨Know Your Area
Since this role involves significant field research across the West Midlands, make sure you familiarise yourself with the key locations mentioned in the job description. Understanding the local geography and potential parking challenges will show your proactive nature and readiness for the role.
✨Showcase Your Analytical Skills
Be prepared to discuss how you would approach analysing data related to footfall, demand generators, and rider behaviour. Bring examples from past experiences or projects where you've successfully used data to inform decisions, as this aligns perfectly with the job's requirements.
✨Engage Stakeholders
This position requires strong stakeholder engagement skills. Think of examples where you've successfully collaborated with others, whether in a professional setting or during university projects. Highlight your communication skills and how you can translate complex ideas into clear proposals.
✨Demonstrate Continuous Improvement Mindset
The role emphasises continuous improvement based on insights and feedback. Prepare to discuss how you've adapted processes or strategies in the past to enhance outcomes. This will illustrate your commitment to refining operations and your entrepreneurial mindset.
