Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate services, manage drivers, and ensure smooth operations in a fast-paced environment.
- Company: Join a nationally recognised leader in the service industry with a supportive culture.
- Benefits: Earn from £14.25 per hour, enjoy discounts, gym memberships, and 24/7 GP helpline.
- Why this job: Kickstart your career with full support and genuine long-term opportunities for growth.
- Qualifications: No experience needed; just bring your teamwork skills and attention to detail.
- Other info: Perfect for those with backgrounds in delivery, customer service, or retail.
The predicted salary is between 13 - 14 £ per hour.
We have an exciting opportunity to work for a nationally recognised business, considered to be the leader in its field. Pay rates from £14.25 per hour depending on shifts. The role of Service Coordinator is based in St Albans. You don’t need any experience although it is highly beneficial; we offer full support for you to succeed in your role!
First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery driver, warehouse, customer service, support worker, retail associate, cleaner and many more.
Why work with First Call?
- Money saving offers and discounts at your fingertip
- 24/7 GP helpline
- Discounted Gym membership in over 2500 gyms
- Online Payslip Access
- Personal Insurance
Shifts for Service Coordinator:
- 08:30 – 17:00 Monday to Friday
- Temp to Perm
Pay for Service Coordinator:
- From £13.50 per hour
- Paid weekly
Main Duties of Service Coordinator:
- Answering phones and transferring to correct department.
- Assisting with the allocation of work to drivers and vehicles in WIMS.
- Debriefing all drivers on a daily basis ensuring that missed lifts are logged on Salesforce and customers are informed.
- Ensuring that one-trip work is performed in a logical sequence and that drivers are directed to the most advantageous disposal sites.
- Ensuring that drivers daily defect books are fully completed.
- Ensuring working hours are logged accurately and in accordance with the union agreement.
- Ensuring all paperwork is made available to the drivers as required including Sales and Delivery Risk Assessments for new sites.
- Analysis of a number of reports to ensure the depot is achieving set KPIs.
- Maintaining and filing fleet compliance records.
- Assisting the operations manager with drivers data on the FTA Vision portal.
- Filing Data Entry.
- Able to work under pressure.
- Have good teamwork.
About You as a Service Coordinator:
- Numerate and PC literate with good telephone manner and interpersonal skills.
- Ability to work on own initiative in high pressure environment.
- Attention to detail.
- CPC desirable or willing to work towards.
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development. This job will suit any candidate with experience working at Amazon, Parcelforce, DPD, DHL, Amey, Suez, Biffa or similar employers.
Service Coordinator in St Albans employer: First Call Contract Services, Ltd.
Contact Detail:
First Call Contract Services, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in St Albans
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Service Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what First Call Contract Services stands for and how you can contribute to their success as a Service Coordinator.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate your thoughts clearly when discussing your skills and experiences relevant to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are eager to join our team and grow with us.
We think you need these skills to ace Service Coordinator in St Albans
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Coordinator role. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves answering phones and liaising with drivers, it’s crucial to showcase your communication skills in your written application. Let us know how you’ve successfully communicated in past roles!
Highlight Relevant Experience: Even if you don’t have direct experience, mention any relevant roles or skills that could apply, like teamwork or working under pressure. We appreciate diverse backgrounds and want to see what you can bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with First Call Contract Services.
How to prepare for a job interview at First Call Contract Services, Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Service Coordinator. Familiarise yourself with tasks like answering phones, allocating work to drivers, and maintaining compliance records. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Communication Skills
As a Service Coordinator, you'll need to communicate effectively with drivers and customers. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully communicated in past roles, whether in customer service or teamwork situations.
✨Demonstrate Your Problem-Solving Abilities
The role can be high-pressure, so think of scenarios where you've had to solve problems quickly. Be ready to discuss how you would handle missed lifts or driver issues. Showing that you can think on your feet will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.