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- Tasks: Deliver exceptional client experiences and maximise sales in a luxury furniture showroom.
- Company: Join a world leader in the premium furniture industry with over 250 showrooms globally.
- Benefits: Competitive salary, commission structure, career growth, and intensive training programmes.
- Why this job: Be part of a creative team, working with renowned designers and exclusive made-to-order pieces.
- Qualifications: 2 years retail sales experience, strong client engagement skills, and a passion for design.
- Other info: Showroom-based role with weekend work; dynamic environment with fast-paced career opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you a driven and ambitious individual looking to take the retail world by storm? Do you aspire to work for a world leader in the premium / luxury furniture industry?
The Role
As a Sales and Design Consultant, you will be responsible for delivering an exceptional client experience while maximising sales in a high-end showroom environment. Acting as a true brand ambassador, you will guide clients from initial consultation through to delivery and after-sales care. Under the supervision of the Store Manager, you will build long-lasting client relationships and deliver personalised interior design solutions that reflect the brand’s luxury positioning.
Key Responsibilities
- Welcome customers and deliver an exceptional, luxury-level customer experience
- Proactively approach and advise clients throughout their projects
- Guide clients through the company’s sales process to ensure the right product selection
- Use 3D software and other digital tools during the sales and design process
- Create and present 2D/3D visual proposals and mood boards aligned with client briefs
- Manage the full sales cycle: consultation, invoicing, order placement, delivery tracking, and follow-up
- Liaise with suppliers and follow orders through to final delivery
- Conduct post-delivery follow-ups to ensure full client satisfaction
- Maintain outstanding showroom standards, visual merchandising, and brand presentation
- Respond to and follow up on all client interactions via phone, email, live chat, and digital platforms
- Achieve individual and team sales targets while working collaboratively with colleagues
- Support showroom merchandising, administration, and after-sales care
Who We Are
Our client is a world leader in the premium / luxury furniture sector, with over 250 showrooms across more than 50 countries. Collaborating with renowned artists and designers, the brand offers exclusive made-to-order designs. All pieces are manufactured with a high level of customisation in small European workshops, ensuring exceptional craftsmanship and quality.
Required Skills & Personal Attributes
- Minimum 2 years’ experience in retail sales within the furniture or luxury industry
- Strong ability to engage clients and build long-term relationships
- Excellent organisational and time-management skills with strong attention to detail
- High-end presentation and professional attitude
- Confident, passionate, proactive, creative, and a strong team player
- Results-driven with strong commercial awareness
- Ability to learn quickly and adapt in a fast-paced environment
- Knowledge of 20/20 design software is a plus
- French-speaking is a plus
- Genuine interest in furniture, interior design, and the art/design industry
- Bachelor’s degree or equivalent preferred
Working Conditions
- Showroom-based role
- 5 days per week, including Saturdays and Sundays
- Weekends and bank holidays required
Benefits
- Fixed base salary plus very competitive commission structure
- Fast medium-term career growth opportunities worldwide
- Intensive training programmes including: Sales techniques, Design software training, Luxury retail coaching
- Company laptop provided
Sales & Design Consultant employer: First Call Contract Services, Ltd.
Contact Detail:
First Call Contract Services, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Design Consultant
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and design philosophy. This will help you connect with clients and show that you're genuinely passionate about what they offer.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Make sure you can confidently guide clients through the sales process and showcase your design ideas using 3D software.
✨Tip Number 3
Network like a pro! Attend industry events or join online forums related to luxury furniture and interior design. Building relationships can lead to valuable connections and job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales & Design Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the luxury furniture industry shine through. We want to see that you genuinely care about design and client relationships, so share any relevant experiences or projects that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Sales & Design Consultant role. Highlight your retail sales experience, especially in the luxury sector, and showcase any skills related to interior design or customer service. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Be personal, share your story, and explain how your skills can contribute to delivering exceptional client experiences. Remember, we’re looking for someone who can connect with our brand’s luxury positioning.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at First Call Contract Services, Ltd.
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the brand’s furniture offerings and design philosophy. Research their bestsellers and understand what sets them apart in the luxury market. This knowledge will help you demonstrate your passion and ability to engage clients effectively.
✨Showcase Your Design Skills
Prepare to discuss your experience with 3D software and any design projects you've worked on. Bring along a portfolio or examples of your previous work, including mood boards or visual proposals. This will show your creativity and how you can provide personalised solutions for clients.
✨Practice Your Sales Pitch
Since this role involves guiding clients through the sales process, practice your sales pitch beforehand. Think about how you would approach a client in the showroom and how you would tailor your advice based on their needs. Role-playing with a friend can help you refine your approach.
✨Demonstrate Your Client Relationship Skills
Be ready to share examples of how you’ve built long-lasting relationships with clients in the past. Highlight your communication skills and how you follow up to ensure client satisfaction. This will show that you understand the importance of after-sales care in a luxury retail environment.
