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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and create stunning interior design solutions.
- Company: Join a world leader in the luxury furniture industry with a creative culture.
- Benefits: Competitive salary, commission structure, and global career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in luxury retail.
- Qualifications: Experience in retail sales, strong client engagement skills, and a passion for design.
- Other info: Intensive training programmes and a chance to work with renowned designers.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven and ambitious individual looking to take the retail world by storm? Do you aspire to work for a world leader in the premium / luxury furniture industry?
The Role
As a Sales and Design Consultant, you will be responsible for delivering an exceptional client experience while maximising sales in a high-end showroom environment. Acting as a true brand ambassador, you will guide clients from initial consultation through to delivery and after-sales care. Under the supervision of the Store Manager, you will build long-lasting client relationships and deliver personalised interior design solutions that reflect the brand's luxury positioning.
Key Responsibilities
- Welcome customers and deliver an exceptional, luxury-level customer experience
- Proactively approach and advise clients throughout their projects
- Guide clients through the company's sales process to ensure the right product selection
- Use 3D software and other digital tools during the sales and design process
- Create and present 2D/3D visual proposals and mood boards aligned with client briefs
- Manage the full sales cycle: consultation, invoicing, order placement, delivery tracking, and follow-up
- Liaise with suppliers and follow orders through to final delivery
- Conduct post-delivery follow-ups to ensure full client satisfaction
- Maintain outstanding showroom standards, visual merchandising, and brand presentation
- Respond to and follow up on all client interactions via phone, email, live chat, and digital platforms
- Achieve individual and team sales targets while working collaboratively with colleagues
- Support showroom merchandising, administration, and after-sales care
Who We Are
Our client is a world leader in the premium / luxury furniture sector, with over 250 showrooms across more than 50 countries. Collaborating with renowned artists and designers, the brand offers exclusive made-to-order designs. All pieces are manufactured with a high level of customisation in small European workshops, ensuring exceptional craftsmanship and quality.
Required Skills & Personal Attributes
- Minimum 2 years' experience in retail sales within the furniture or luxury industry
- Strong ability to engage clients and build long-term relationships
- Excellent organisational and time-management skills with strong attention to detail
- High-end presentation and professional attitude
- Confident, passionate, proactive, creative, and a strong team player
- Results-driven with strong commercial awareness
- Ability to learn quickly and adapt in a fast-paced environment
- Knowledge of 20/20 design software is a plus
- French-speaking is a plus
- Genuine interest in furniture, interior design, and the art/design industry
- Bachelor's degree or equivalent preferred
Working Conditions
- Showroom-based role
- 5 days per week, including Saturdays and Sundays
- Weekends and bank holidays required
Benefits
- Fixed base salary plus very competitive commission structure
- Fast medium-term career growth opportunities worldwide
- Intensive training programmes including: Sales techniques, Design software training, Luxury retail coaching
- Company laptop provided
Sales & Design Consultant in Manchester employer: First Call Contract Services, Ltd.
Contact Detail:
First Call Contract Services, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Design Consultant in Manchester
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and design philosophy. This will help you connect with clients and show them you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Make sure you can confidently guide clients through the sales process and present those stunning 2D/3D visual proposals like a pro.
✨Tip Number 3
Network, network, network! Attend industry events or join online forums related to luxury furniture and interior design. Building relationships can lead to referrals and insider tips on job openings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Sales & Design Consultant in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for furniture and interior design shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating beautiful spaces and delivering exceptional client experiences.
Tailor Your CV: Make sure your CV is tailored to the Sales & Design Consultant role. Highlight your retail sales experience, especially in the luxury sector, and any relevant skills like using design software. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've built client relationships or delivered outstanding service in the past. Make it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at First Call Contract Services, Ltd.
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the brand's furniture offerings and their unique selling points. Research the luxury furniture market and understand what sets this company apart from its competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Design Skills
Since the role involves using design software, be prepared to discuss your experience with 3D design tools like 20/20. Bring along a portfolio of your previous work or mock designs to demonstrate your creativity and ability to create visual proposals. This will give the interviewer a clear idea of your design capabilities.
✨Emphasise Relationship Building
Highlight your experience in building long-term client relationships. Prepare examples of how you've successfully engaged clients in the past, especially in a retail environment. This will show that you understand the importance of customer experience in a luxury setting and can deliver exceptional service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client interactions. Think of specific situations where you’ve had to manage a challenging client or a complex sale. Practising these scenarios will help you articulate your thought process and demonstrate your proactive approach.
