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- Tasks: Manage stock, drive sales, and deliver top-notch customer service.
- Company: Join a dynamic company focused on operational excellence and growth.
- Benefits: Earn £32,000 per year with opportunities for professional development.
- Why this job: Combine hands-on work with leadership and sales in a thriving environment.
- Qualifications: Experience in stock handling and sales, strong communication skills required.
- Other info: Be part of a supportive team that values safety and compliance.
The predicted salary is between 19200 - 22400 £ per year.
Salary: £32,000 per year
Location: Felixstowe
About the Role:
Our client is looking for a proactive, commercially aware Stock & Parts Handler Representative / Supervisor to manage stock to the highest standards while driving sales growth. This is a hands‑on role that combines operational responsibility with customer service, sales, and leadership. You will manage inventory, develop new business, maintain strong client relationships, and support the wider objectives of the business.
Key Responsibilities:
- Stock & Inventory Management: Manage owned and imprest stock in line with company processes and high inventory standards. Maintain accurate stock records, rotation, and housekeeping. Follow structured procedures to ensure compliance, efficiency, and consistency.
- Sales & Business Development: Promote products and services, particularly in truck and trailer parts or related sectors. Identify, develop, and secure new customer accounts. Maintain and grow existing customer relationships, exceeding expectations. Work towards agreed sales targets and KPIs.
- Customer Service: Deliver excellent customer service both face‑to‑face and via telephone. Act as a professional point of contact for customers, representing the company’s values. Resolve queries effectively and make sound business decisions.
- Operational & Reporting: Work independently while keeping management updated on stock, sales, and customer activity. Support business planning through structured reporting and feedback.
- Leadership & Supervision: Demonstrate supervisory skills and support colleagues, promoting best practice. Actively participate in operational delivery, supporting drivers, planning routes, and ensuring service levels. Uphold and enhance the company’s professional reputation.
- Health, Safety & Fire Awareness: Maintain a safe and compliant working environment and lead by example. Ensure compliance with all health and safety legislation, company policies, and safe working practices. Carry out regular workplace checks, risk assessments, and follow up on incidents. Act as Fire Marshal, lead drills, and maintain fire safety equipment and procedures.
Skills & Experience:
- Proven experience in stock handling and sales, ideally within truck and trailer parts or a similar industry.
- Strong understanding of stock processes, inventory control, and operational standards.
- Excellent organisational, communication, and customer service skills.
- Ability to work independently while collaborating with management.
- Commercially aware with confidence in decision‑making.
- Experience working to targets and KPIs.
- Hands‑on approach to both sales and operations.
- Knowledge of health and fire safety procedures.
What’s on Offer:
£32,000 per year Opportunity to work in a dynamic, hands‑on role with sales and leadership responsibilities. Be part of a company that values operational excellence, customer service, and professional growth.
Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe employer: First Call Contract Services, Ltd.
Contact Detail:
First Call Contract Services, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to stock handling and sales. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Stock & Parts Handler / Sales Representative/ Supervisor in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your stock handling and sales experience, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Stock & Parts Handler role. Mention specific examples of how you've driven sales or managed inventory effectively.
Showcase Your Customer Service Skills: Since customer service is key in this role, include examples of how you've gone above and beyond for customers in the past. This will show us that you can represent our company’s values well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Call Contract Services, Ltd.
✨Know Your Stock Inside Out
Make sure you understand the stock handling processes and inventory management systems relevant to the role. Brush up on your knowledge of truck and trailer parts, as being able to discuss specific products will show your expertise and enthusiasm.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales growth in previous roles. Be ready to discuss your approach to developing new customer accounts and maintaining existing relationships, as this is crucial for the position.
✨Demonstrate Leadership Qualities
Think of instances where you've led a team or supported colleagues in achieving operational goals. Highlight your supervisory skills and how you promote best practices, as this will resonate well with the interviewers.
✨Emphasise Customer Service Excellence
Be prepared to talk about your experience in delivering top-notch customer service. Share specific examples of how you've resolved customer queries and made sound business decisions, as this role requires a strong focus on client satisfaction.
